The Drop Ship Specialist is responsible for working closely with our vendor partners and our customers in ensuring that all purchase orders are processed in a timely manner and billed correctly to CDW. The Drop Ship Specialist is a buyer on the Drop Ship team and is responsible for negotiating pricing with our vendor partners, buying products for specific lines, providing product requirement guidance to Sales, and following through on fulfillment of each purchase. The Drop Ship Specialist is also responsible for providing guidance and sharing best business practices with the Drop Ship Associates.
Key Areas of Responsibility
Maintain a strong knowledge of CDW product lines as well as the drop ship process
Establish and maintain vendor partner relationships
Review and analyze purchase orders for the assigned product lines
Negotiate pricing with vendors to achieve the best pricing discount
Qualify or reject all purchase orders with detailed directions
Work with vendor partners as well as Sales to make necessary changes to purchase orders to fulfill timely requests to our customers
Responsibilities
Understanding the department's goals and being able to effectively communicate these to our partners and drive change to achieve these goals
Continually update the status of aging purchase orders and follow up with partners for information on scheduled shipments
Maintain part # information within CDW database, updating pricing and any additional product line instructions that need to be provided to Sales
Provide guidance to fellow coworkers and share best business practices
Explain important internal processes to our vendor partners and Account Managers
Collaborate with vendor partners to improve the current drop ship process
Minimum Qualifications
At least 1 year experience as Drop Ship Associate or equivalent
Other Required Qualifications
Excellent written and verbal communication skills with the ability to effectively interact with all stakeholders
Proficient in Microsoft Office applications
Strong attention to detail and organizational skills
Demonstrated creative problem solving skills
History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines
Preferred Qualifications
College degree preferred