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Driverless Roadside Assistance Specialist
Driverless Roadside Assistance Specialist-April 2024
Los Angeles
Apr 17, 2025
About Driverless Roadside Assistance Specialist

  Transdev wants you! We are currently hiring talented, science and technology driven individuals to join our autonomous vehicle division in Los Angeles, CA.

  Careers in Motion

  Transdev is at the forefront of autonomous driving, which is the cornerstone of a rapidly changing mobility landscape. We are - at this very moment - helping develop and deploy new transportation solutions to change the way people move. If you’re passionate about safety and enjoy working in a fast-paced environment, we want to hear from you!

  As a Driverless Roadside Assistance Specialist you will be responsible for inspecting, setting up and monitoring Driverless Vehicles as they perform their assigned mission in the field. You will also operate a non-autonomous vehicle and/or monitor the location of a driverless vehicle(s) and aid in their recovery as needed. Occasionally, you will be expected to assist passengers of the driverless vehicle to disembark, board the non-autonomous vehicle and safely drive passengers to their destination.

  What you’ll get:

  Up to $34/hr ($28/hr entry level after completing training)

  Incredible career growth opportunities in an emerging market

  Eligibility for ongoing pay increases

  Shift differential pay

  401(k) matching

  Medical, Dental, Vision Insurance

  Paid Holidays + Sick Days + Paid vacation

  12 weeks paid parental leave

  To be at the forefront of autonomous driving and help shape the self-driving landscape

  Responsibilities:

  Maintain Transdev’s high standard of safety, inside and outside of the vehicle;

  Work mostly individually but also in small groups of 2-10 people;

  Monitor multiple software systems with constant focus;

  Provide concise, clear, and accurate verbal and written feedback regarding the vehicle’s operations;

  Operate onboard data recording computers;

  Responsible for safely setting up driverless vehicles.

  Safely operates a non-autonomous vehicle while monitoring the location of a driverless vehicle(s).

  Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the vehicle and driving the it to a safe location.

  Apply safety procedures to any situation involving rescue of the self-driving vehicle.

  Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle and safely drive passengers to their destination.

  All other duties as assigned

  Qualifications:

  Required Education and Experience:

  Minimum of 3 years of experience driving on public roads. Additional experience is preferred;

  High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences;

  Required Knowledge Skills and Abilities (KSAs):

  Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Hangouts, and Driver, including Sheets andDocs)

  Proficiency with using a touchscreen smartphone (Android preferred by not required)

  Must have good attention to detail and be able to quickly and concisely describe their thoughts;

  Capable of responding quickly and simultaneously to multiple scenarios;

  Cross-functional verbal and written communication and issue escalation;

  Must be able to perform the majority of your shift from a compact crossover vehicle; periodically exposed to the elements and outdoors

  Must be able to multitask multiple technologies, including communications devices and vehicle status systems

  Excellent written and verbal communication skills; and

  Must be self-motivated and demonstrate good judgment, in fast-paced, high stress environments.

  Ability to take lunch and breaks while in field throughout the operational map area

  Travel up to 10% of the time

  Physical Requirements:

  Operate/Drive in single and/or dual driving mode for 6-8 hours a day alone or with a co-driver, five days a week; able to sit still for long periods of time;

  Long periods of sitting, walking and standing

  Occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, or crouch

  Must be able to occasionally lift and/or move up to 50 pounds

  Most work is accomplished outdoors in a vehicle

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as pursuant to the Americans with Disability Act

  Pre-Employment Requirements:

  Must be 21 years old;

  Does not have more than 1 point on the driving record (California), or one non-major moving violation in the preceding three years;

  Has not had any driver’s license suspension or revocation based on driving or operating any vehicle under the influence of alcohol or any drug in the past 10 years;

  Has not ever been the at-fault driver of a motor vehicle involved in an accident that resulted in injury or death of any person.

  Must have and maintain a driving record that meets state AVT (Autonomous Vehicle Tester) and/or other applicable regulations and laws; and

  Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the autonomous vehicle monitor will be working;

  All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening

  Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements.

  Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law.

  Ability to qualify for an Autonomous Vehicle Tester (AVT) license in states and positions where it’s required

  If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS.

  Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

  The job duties, responsibilities, skills, and requirements listed in this job description are representative only and not an exhaustive list that an employee may be required to perform. Transdev reserves the right to revise this job description at any time.

  Job Category: Autonomous Vehicles

  Job Type: Full Time

  Req ID: 2023-27102

  Pay Group: 55P

  Cost Center: 560

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