Job Description Summary
The Field Service Representative will provide direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning. Role will be responsible for supporting the R391 (C130) Composite Propeller System and related components at a customer site.
Job Description
Job Duties & Responsibilities
Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE productsProvide on-site interpretation of data and technical instructionProvide Project Engineering, Program Management and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climateProvide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reportsBe responsible for reports, including; obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and supportAssist customer in scheduling maintenance and workloadAssist in ensuring parts meet established schedulesMake recommendations on findingsReview effectiveness of maintenance actions in order to identify training needsAnticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirementsPerform intermediate and depot level maintenanceHands on repair and maintenance of Composite Propeller System and related components
Required Qualifications:
Bachelor's Degree from an accredited college or university (Or a High School Diploma / GED with a minimum of 4 years of Aviation experience in a Field Service or Maintenance position)Able to lift minimum of 65 Lbs2+ years performing extensive repairs and conversions as well as maintenance and repair work engine and/or propeller maintenanceMust be able to pass a non-DOT drug test and a background check
Desired Qualifications:
Strong oral and written communication skillsStrong interpersonal and leadership skillsProven analytical and continuous improvement mindsetAbility to interface at all levels of the organization, both internally and externally
Locations for customer sites are:
Clovis NM
This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment.
Additional Information
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
#LI-Remote - This is a remote position