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Documenter
Documenter-January 2024
Coppell
Jan 1, 2026
ABOUT BROADRIDGE
Broadridge is the leading provider of investor communications and technology-driven solutions, helping broker-dealers, banks, mutual funds, and corporate issuers manage risk and accelerate growth.
10,000+ employees
Financial Services, Technology
VIEW COMPANY PROFILE >>
About Documenter

  At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

  Job Description:Monitors annual review SLAs to assure manuals are revised on time (This is a audited control for ISO27001)Communicates with trainers or dept SMEs to get content on changes or review content for possible changesPerforms all administrative task that it takes to update, get approval, and preform web posting to PLC (web posting requires learning application called Web Expressions. This is the tool that is used to post manuals to web page)Is involved in assisting with documenting new areas and machines that are put in processUpdates PLC with all certification evidenceCoordinates with Quality team on APV requiring certification documentationHelps Training manager with some data analytics (this is as bandwidth allows, but we have asked for future training implementation phases to include dedicated data analytic resources, as documenter is too busy)Conducts all contingent "new hire" trainings in class setting (future state we are looking to create a Broadridge new hire training that she will assist with, for when contingents convert to full time)Works with all other cross site documenters to maintain consistency and look for process improvement in the documentation or PLCRecently I added a monthly report of training data to be collaborated on between documenter and supervisor. Recap all training activities and results for each monthAssists training leadership on any "training" information needed to be provided to internal and external auditors for ISO9001, ISO27001, SSAE/SOX, Client specific audits, etc.Qualifications:

  Typically requires 1- 3 years of related experience.General familiarity with a computer programs including Microsoft Outlook and Excel.Exceptional verbal and written communication skills.Comfort around higher management.Ability to work under pressure and tight deadlines.High level of attention to detail.The ability to read, write, and speak English.Preferred but not required- The ability to read, write, and speak Spanish.Preferred Qualifications: High school diploma.Broadridge associates helped us envision our Connected Workplace, a work model that allows associates around the globe to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

  We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.

  Disability Assistance

  We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status and other protected characteristics protected by applicable federal, state, or local laws.US applicants: Clickhereto view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company's career webpage because of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email [email protected].

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