JOB DESCRIPTION

　　Customer Service Associate

　　On-Site

　　Salem, OR

　　Monday - Friday, 9am-6pm

　　As the world's leading provider of business, legal, tax, and digital brand services, we find ways to help all kinds of organizations run smoother and smarter. Including our own. So join us as one of our customer service associates and we'll make sure you have the tools and technology you need to deliver positive outcomes for our clients every time.

　　We are seeking a highly motivated, enthusiastic customer service associate to facilitate filings, such as incorporations, amendments, mergers and dissolutions, to name a few, for our corporate clients and law firms.

　　What you'll do for us:

　　Provide excellent customer service to both internal and external clients Ability to follow up and through on all orders Respond promptly to inquiries and follow ups through use of our systems Organize your workflow to meet customers timeframes and demands Recommend process improvements where applicable Adhere to team quality standards for preparing client forms and submitting documents Navigate quickly between multiple databases quickly and accurately Research and analysis of legal documents Maintaining and growing existing customer business by providing outstanding serviceWhat we'll do for you:

　　Empower you to find your own innovative solutions to challenges faced by some of the world's leading companies Give you the freedom to explore, experiment, and implement out-of-the-box ideas Provide excellent benefits for you and your family, including 401(k) with employer match, medical insurance, paid time off, tuition reimbursement, and moreThese technical skills, experience, and qualifications will provide a successful foundation for this position:

　　Energetic self-starter who thrives in a fast-paced, team oriented environment The ability to multitask with a strong attention to detail and accuracy a must Demonstrated ability to manage multiple projects simultaneously Strong prioritization and time management skills as well as problem solving skills Ability to work independently with a minimum amount of oversight Strong computer skills with the ability to integrate information from multiple sources quickly and accurately Excellent verbal and written communication skills#LI-SL1

　　ABOUT US

　　CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

　　CSC is committed to creating a diverse and growth-oriented environment where everyone is valued and respected. CSC offers challenging career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.

　　Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

　　Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

　　WHY WORK WITH CSC?

　　At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.

　　CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

　　CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace. We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals. Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance. CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more. Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.