Job Description:
Understands, operates, and uses the base unit of a two-way radio communications network to deliver messages, perform dispatching services, and communicate information for the department.
Determines the nature of complaint and other vital information, communicates with various callers to identify problems; dispatches the appropriate crews and maintains radio contact with equipment dispatched.
Transmits and delivers service orders and messages; receives and routes routine check-in calls from servicemen and other personnel; prepares and inputs daily time logs for records in OWAM.
Maintains, edits, and updates a log of all calls and messages received and transmitted; tracks, monitors, and reviews equipment dispatched; maintains and drafts various records, forms, and reports, and performs routine clerical duties.
Ensures all radio and telephone messages are received, interpreted, and dispatched to provide uninterrupted service and professional care.
Performs clerical work for general operations of the department; prints service orders for the next day, organizes work orders for distribution to techs, and records when technicians are dispatched.
Performs other duties as assigned.
Qualifications:
3+ years of Dispatching, Logistics, or technical experience in any field
Experience with utilities is preferred
Bachelors Degree or Associates Degree
Willingness to work rotating shifts, days, and on-call schedule
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.