Job Description
Our client is seeking a Dispatch Coordinator to join their team onsite in Cornelius NC. This is a full time role taking in calls, tickets and emails regarding technician scheduling to repair, assess and replace banking equipment. This person will need to love analysis and critical thinking to create and update schedules that allow techs to complete 3-5 jobs per day. They will be assigned a territory and work hand in hand with the Territory Managers to understand priority clients. They will be speaking with all levels of the business and be responsible for the team hitting certain SLAs.
Skills and Requirements
3 years in a working environment
experience in customer service
experience in fast paced environments
excel
MS Office logistics, EMS, insurance claims/medical claims industry null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].