About Estée Lauder Companies

　　The Estee Lauder Companies is the global leader in prestige beauty - delighting consumers with transformative products and experiences, inspiring them to express their individual beauty. We are the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and imagination - a desire to push the boundaries and invent the unexpected - as we continue the bold work of our founder Estée Lauder.

　　We connect with our customers anytime, anywhere, from any device. We're committed to innovation, working with the best tools and technologies available to help our shoppers seamlessly navigate the digital world of beauty. We have a collaborative work environment that hums with the buzz of 80% female leadership. It's also home to bold technologists, marketers and ecommerce renegades who are shaping the future of beauty.

　　Job Summary

　　Estée Lauder Companies' Experience Design (EXD) team, within the Online Division, is looking for a lead user experience researcher who can amplify and evangelize user research with an amazing team to support you, delivering actionable insights based on high quality data collected directly from our user with scientific rigor and empathy. The UX Research Lead will work collaboratively to contribute new ideas to products and features that impact the experiences of our consumers across all of ELC's brand e-commerce sites. We employ a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interview.

　　Responsibilities

　　Work closely with cross-functional product and design teams to develop research programs and plans that will effectively meet both business and design objectives for our brand sites. Deliver best-in-class research and innovation process and methodologies while simultaneously thinking across the larger bank organization. Ensure research results are actionable and contribute directly to meeting project and business goals Support other researchers as needed to ensure quality and consistency of deliverables and best practices. Coach and mentor junior team members Identify, evangelize, and pursue research opportunities that will proactively assist the work of your product and design teams. Inspire confidence and collaborate closely with a variety of internal and external stakeholders, across functions, and including product leadership and senior business executives. Communicate and share your work at all times, generating visual artifacts that make the research process and your findings digestible and easily understood beyond XD. Familiarity with all of the latest research tools. Knowledgeable about research vendors and soliciting their services.

　　Qualifications

　　Qualifications

　　Masters in related field preferred or equivalent relevant experience 8+ years of experience planning and executing user research studies Knowledge of best practices in user interface design and the ability to make research-based design recommendations Experience in performing ethnographic research as well as moderating lab-based and remote qualitative and quantitative design and usability research activities Fluency in the use of tools and techniques in qualitative and quantitative design research Fluency in Design Thinking and human-centered design, with strategic experience in persona development, journey and experience mapping Ability to champion user experience research and integrate within the design planning, estimation, and prioritization process Command of communication and collaboration skills to confidently lead cross-functional teams through research planning to execution and reporting, and represent the work to all levels within the organization. Is exceptional at problem-solving, issue resolution, and time management Has an innate desire to make things better, and a willingness to try new things Inherent curiosity, optimism, an ability to make the complex simple and the hard easy Portfolio or examples of past projects Ability to train and mentor junior team members

　　The anticipated base salary range for this position is $117,000 to $202,100. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.

　　In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.

　　Job: Online / E-Commerce

　　Primary Location: US-NY-New York

　　Job Type: Standard

　　Schedule: Full-time

　　Shift: 1st (Day) Shift

　　Job Number: 2317267

　　We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected].