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　　Job Category

　　Sales

　　Job Details

　　About Salesforce

　　We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

　　Strategic Growth Studios is a growth engine within Salesforce. Through our Lighthouse, Ignite, Inspire, and Horizons Programs, we unlock large pockets of untapped potential in the customer accounts we support. We bring together the very best of Salesforce to drive customer benefit through deep listening and consultative partnership. We work closely with our account teams and ambitious customer executives to clearly define strategic challenges and bold ambitions, and leverage the breadth of our Salesforce ecosystem to underpin those ambitions with integrated solutions that drive enduring growth and efficiency.

　　The Lighthouse team unlocks billions of dollars in trapped value within our highest potential Horizons accounts by identifying, framing and realizing longer term, enterprise wide opportunities.

　　We:

　　Make persistent talent investments in a select group of customer accounts Envision, strategize, and operate at the enterprise relationship levelDrive sustained commercial relationship progress and growth through traditional and non-traditional customer relationships and motions

　　The following values guides the Lighthouse team in achieving the outcomes outlined above: Trust, Expertise, Ingenuity, Empathy, and Collaboration

　　Strategic Growth Consultants Competencies

　　Through tight collaboration with Strategic Growth Partners, Strategic Growth Consultants bring cross functional expertise, and specialized competencies to a portfolio of ~30 accounts with the highest AOV potential in AMER. There are 3 primary competencies of "T-shaped" Strategic Growth Consultants, though the work will be highly multi-disciplinary in nature.

　　Design: proven design leaders, who can leverage design to clarify and solve complex problems; and shape compelling, visually-refined narrativesValue: expertise leveraging quantitative value analysis and business strategy to design ways of unlocking value; and can shape compelling value narrativesInsight: expertise investigating customers, markets and industries to pull out business insights that drive rich narratives and compel change; simultaneously, you are a pattern sensor who can rapidly synthesis findings

　　We are currently prioritizing candidates with Design competency. However, we always welcome meeting talent with competencies that can drive the mandate and broaden the impact of the Lighthouse team.

　　Role Description

　　Strategic Growth Consultants are innovators, change agents and domain experts who help Salesforce teams design ambitious future-states for our largest and most strategic customers. Strategic Growth Consultants contribute in a team setting to capture hearts and minds with carefully-considered strategy, compelling narratives, and actionable plans to help our customers reach their highest potential with Salesforce.

　　The ideal candidate takes pride in effective collaboration, inspirational thinking, opportunity finding and framing, and rapid execution. They build trusted relationships, connect insights across domains, and disrupt traditional ways of thinking in service of high-potential enterprise customers and Salesforce's shared growth and success. Strategic Growth Consultants are commercially-minded value creators who have a knack for understanding how to drive change in a large enterprise. Throughout engagements with high-potential enterprise customers, Strategic Growth Consultants help teams:

　　Create and align on an enterprise vision and strategy, by doing one or more of the following:Conducting rapid research analysis and synthesis to arrive at strategic insights for unlocking trapped valueDesigning and facilitating cross-functional in-person or virtual collaborative work sessionsCrafting incisive persuasive narratives targeted towards a broad audience of F100 stakeholders from CEO to front line decision-makersDevelop and build scalable and repeatable methods and tools

　　Key responsibilities

　　While contributing to and load-balancing work across a portfolio of ~30 top accounts you will:

　　Work with top customers, Salesforce account teams, executive leaders, and cross functional stakeholders to understand and realize the long-term potential of a customer's relationship with SalesforceBuild compelling, enterprise-level visions, strategies, and executable roadmaps that drive customer success and account growthHelp Salesforce customers and account teams achieve their multi-year objectives and metrics (ie. revenue, pipeline growth, ACV, AOV)Influence and/or capture hearts and minds (from C-suite on down) using every available lever, including 1:1 persuasion, interactive workshops, physical and virtual experiences, and others to be inventedBring inspiration, clarity, discipline, and accountability to the process of digital transformation and account growth

　　Requirements for Strategic Growth Consultants

　　You leverage your Design competencies to accomplish the following.Build executive relationships across Salesforce and with our customers, using a foundation of trust and accountabilityConsistently seek to understand markets, emerging trends, and how the flow of value moves within themWrestle through ambiguity, working in a culture of critique and iterationLeverage human-centered design principles to drive change and innovationYou are self-motivated, have exemplary communication skills, and can balance quality deliverables with tight deadlinesYou understand what the breadth of the Salesforce platform can unlock for our customers and how to drive commercial outcomes in the Salesforce ecosystem.You have flexibility (with advance notice) to travel occasionally and work across multiple time zones (primarily within the US)Open to all AMER locations and remoteDesign portfolio required to be submitted with application and resumé

　　Accommodations

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　　Posting Statement

　　At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

　　Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

　　Salesforce welcomes all.

　　Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

　　For New York-based roles, the base salary hiring range for this position is $192,360 to $257,250.

　　For California-based roles, the base salary hiring range for this position is $192,360 to $257,250.

　　Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.