The Director of Software Development is responsible for strategic direction and management of software development professionals. Implement and enhance consistent software engineering practices to ensure stable product delivery that aligns with company initiatives and expectations. Support operations including technical services, code upgrades, and network operations. Direct project planning, capital budgeting and assist with business plan development. Ensure a high degree of cross functional communication and participation in line with product planning, deployment and support.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience.

Lead an innovative and collaborative work team in producing exceptional software.

Establish and measure performance targets for management of software development department.

Lead development of new software technology and initiatives which may include, but not limited to code architecture, development, and unit and near neighbor testing and related equipment requirements.

Develop an effective front line management team and assist them with developing their direct reports to drive a high performance culture and environment.

Evaluate and provide direction for new or existing technologies and current operational initiatives.

Evaluate, in conjunction with all levels of leadership, third party software solutions, code architecture, technical operations, strategic planning of releases, network operations, dispatch, and new product development and deployment.

Direct quality control programs for software development, software solutions and consistent operational procedures.

Review selections on bids for contracted projects, and provide recommendations as necessary.

Oversee capital budget process and executes approved budget plan.

Lead and participate in succession planning.

Assist in championing new technologies as we scale for the future.

Perform other duties as assigned.

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English.

Ability to communicate in a clear and professional manner

Ability to take ownership and make technical decisions on software development projects

Ability to drive multiple projects and tasks

Ability to make decisions and solve problems while working under pressure

Ability to organize and delegate work to various levels of management and software professionals

Advanced knowledge of current software development methodologies and practices

Experience leading teams in an Agile/Scrum environment.

In-depth Knowledge of Java, JavaScript or Python and modern software approaches and architectures

Required Education

BA/BS in Information Technology, Computer Science, related field or equivalent work experience

Required Related Work Experience and Number of Years

Software Engineering experience - 8+ years

Leadership experience - 5+ years

Preferred Skills/Abilities and Knowledge

Advanced knowledge of company products and services

Comprehensive understanding of platform architecture and infrastructure

Comprehensive understanding of distributed computing and full-stack solutions

Project management experience

WORKING CONDITIONS

Office environment

Travel as required

ISW750 2025-49777 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2025-03-24 06:00 PM (UTC) and will be extended if necessary.

The base pay for this position generally is between $138,800.00 and $268,800.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

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