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Director, Partner Negotiations and Operations
Director, Partner Negotiations and Operations-March 2024
Rogers
Mar 21, 2025
ABOUT WALMART
At Walmart, we save people money so they can live better.
10,000+ employees
Consumer Goods & Services, Technology
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About Director, Partner Negotiations and Operations

  Position Summary...

  What you'll do...

  The Walmart US eCommerce Marketplace team builds products that connects sellers across the world to buyers shopping our marketplaces, enabling access to our customers to over 350M+ items, and growing selection. Excellence in the end-end shipping and delivery experience is the cornerstone of our promise to our sellers and buyers. In this role, you will collaborate across External Service Providers (carriers, freight forwarders, fulfillment service providers), Strategy, Product, Engineering, and other internal partners to negotiate, launch and manage fulfillment solutions that provide our sellers with a choice of affordable shipping services and for our buyers, a best-in-class delivery experience that includes pre and post purchase experience. In short, you will be the single threaded leader responsible for negotiating and managing service providers across both domestic and cross-border flow for seller fulfilled shipping. You will apply a general management perspective and a data driven problem-solving approach, will be agile and able to apply the right frameworks, operating cadence, and business analysis & acumen to the business roadmap. As such, you will be able to identify key risks, dependencies, and work with the requisite teams to put solutions in place that will achieve the product outcomes. You'll apply your business acumen and analytical mindset to separate signal from noise and provide sellers a dependable solution enabling them to win on our platform. This person will be skilled at engaging and communicating to senior executives across multiple domains, as well as engaging at a detailed level across program management, operations, and product.

  You'll sweep us off our feet if...

  You use data to drive decisions and outcomes.You obsess over your customers and develop solutions that delight them.You are an operator, skilled at negotiating and managing fulfillment and delivery service providers across both domestic and cross border ecomm business or supply chain and understand key metrics and actions that drive performance.You are skilled at engaging and communicating to senior executives across multiple domains, both internal and externalYou engage at a detailed level across key stakeholders including product, strategy, and engineering.You are comfortable dealing with ambiguity.You are organized, disciplined, and can manage multiple projects simultaneously.You are stimulated by challenges and are ready to engage at Fortune 1 scale.

  You'll make an impact by...

  Creating business strategies - Develop roadmap for key business initiatives and advocate for solutions allowing sellers optimize delivery and post purchase experience on WalmartOperating - Negotiate, manage, and drive 3P and/or WM Fulfillment network to create the best delivery experience.Builder Mindset, Driving end to end ownership - Drive end-end ownership for system solutions for new features working with relevant cross-functional groups including product and engineering teams. Ensure critical business issues and product strategies are addressed in product decisions; drive process changes based on feedback; drive resource allocation decisionsWorking cross-functionally and across multiple geos - Communication, collaboration, and organization are key to your success. Work with cross-functional teams to translate product strategy into a product roadmap and engineering sprints.Moving fast - Work in an agile and iterative team environment.Build and Develop Teams - Build, lead, and mentor a high performing team.

  Qualifications

  Bachelor's degree in computer science, engineering, supply chain or related area and 8+ years' experience in partner negotiations, business operations, supply chain management or related area.Experience managing relationships with domestic and international carriers, USPS, general familiarity with postal laws, products and procedures commonly used in domestic fulfillment for marketplace sellers.8+ years' experience building and leading large cross-functional teams.Master's degree in computer science, Engineering, Business Administration, Supply Chain or related area and 10+ years' experience as a Business GM, Program leadership, working on consumer-facing, large-scale, complex B2B/C products, across domestic and cross border supply chain.

  The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process

  About Walmart Ecommerce

  We are Walmart eCommerce - the team shaping the future of online shopping by defining the global online marketplace that influences millions of shoppers daily. We bring a passion and expertise that is unmatched, and our efforts have an epic impact on the world around us, both inside and outside of work. With colleagues across the nation, we strive to create a sense of belonging and embrace diversity in all forms, with no shortage of guidance and support for you as you grow and develop your career here. Discover the impact you can make at careers.walmart.com.

  At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

  You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .

  Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

  Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .

  The annual salary range for this position is $110,000.00-$220,000.00

  Additional compensation includes annual or quarterly performance incentives.

  Additional compensation for certain positions may also include:

  - Regional Pay Zone (RPZ) (based on location)

  - Stock equity incentives

   Minimum Qualifications...

  Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

  Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 6 years' experience inproject management, program management, program operations, or related area.Option 2: 8 years' experience in project management, program management, program operations, or related area.

  3 years' supervisory experience.

   Preferred Qualifications...

  Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

  Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area.

   Primary Location...

  702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America

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