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Director of Strategy & Operations
Director of Strategy & Operations-March 2024
Virtual
Mar 22, 2025
ABOUT GITLAB
GitLab is one of the world’s largest all-remote companies. Our DevOps platform powers 100,000+ organizations.
1,001 - 5,000 employees
Technology, Software
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About Director of Strategy & Operations

  Director of Strategy & Operations

  at GitLab

  Remote, North America

  The GitLab DevSecOps platform (https://about.gitlab.com/solutions/devops-platform/) empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies (https://about.gitlab.com/company/culture/all-remote/guide/) with 2,000+ team members and values (https://handbook.gitlab.com/handbook/values/) that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab (https://vimeo.com/778157354) .

  The Director of Strategy and Operations reports to the Chief of Staff to the CEO (https://about.gitlab.com/job-families/chief-executive-officer/chief-of-staff/) .

  Job Grade

  The Director of Strategy and Operations is a grade 10 (https://about.gitlab.com/handbook/total-rewards/compensation/compensation-calculator/#gitlab-job-grades) role.

  Responsibilities

  Responsible for the success of 2-3 high priority, cross-functional initiatives at any given moment. For example, market entries, pricing and packaging projects, important communications, and organizational realignments

  Fill in gaps in other parts of the business when there are short-term vacancies or a lack of relevant skills or capacity

  Collaborate cross-functionally with senior counterparts throughout the business

  Identify opportunities to improve business efficiency and make changes to improve the business

  Prepare materials (documents, decks) for the Chief of Staff to the CEO and the CEO

  Translate practical needs into technical and/or business requirements

  Execute on projects and ongoing assignments for the Chief of Staff to the CEO and/or CEO

  Demonstrate GitLab values in all work

  Requirements

  Track record of leadership independent of role

  Ability to work collaboratively and drive results with senior leadership

  Strategic and operational work experience

  Detail-oriented forward thinker

  Excellent written, verbal, and technical communicator

  Experience making data-driven decisions

  Able to manage multiple tasks with competing timelines and deliverables

  History of working cross-functionally to move projects forward

  Evidence of success in leading key business initiatives. Demonstrated ability to take a project from ideation through to implementation

  Experience at a strategy consulting firm and/or working across multiple functions at a fast growing company

  8+ years of work experience. Ideally, 4+ years experience in high growth startup environments

  Familiarity with the industry is a plus

  Ability to use GitLab

  Performance Indicators

  [Meetings shifted from CEO - hours spent in meetings decreases overtime by Chief of Staff to the CEO stepping in, supported by the Chief of Staff Team to the CEO (https://about.gitlab.com/handbook/ceo/chief-of-staff-team/performance-indicators/#executive-time-for-the-ceo)

  Throughput - Issues or merge requests closed as measurement of projects iterated on (https://about.gitlab.com/handbook/ceo/chief-of-staff-team/performance-indicators/#throughput-for-the-cost)

  Percent of Slack Messages that aren't Direct Messages (https://about.gitlab.com/handbook/ceo/chief-of-staff-team/performance-indicators/#percent-of-sent-slack-messages-that-are-not-dms)

  Career Ladder

  This is a cross-functional role, so team members will have exposure to broader parts of the organization. They may choose to join other teams. They may also be considered for the Chief of Staff to the CEO role (https://about.gitlab.com/job-families/chief-executive-officer/chief-of-staff/) as the Chief of Staff to the CEO completes the rotation.

  Hiring Process

  Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page (https://about.gitlab.com/company/team/)

  Qualified candidates will be invited to schedule a 30 minute screening call with one of our global recruiters

  Then, candidates will be invited to schedule a 50 minute interview with the Chief of Staff to the CEO and be asked to complete a homework assignment

  Next, candidates will be invited to schedule two separate 50 minute interview with members of our existing Strategy & Operations team.

  Finally, candidates will meet with our CEO who will conduct the final interview

  As always, the interviews and screening call will be conducted via a video call. See more details about our hiring process on the hiring handbook (https://about.gitlab.com/handbook/hiring/) .

  Compensation

  To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

  Additional details about our process can be found on our hiring page (https://about.gitlab.com/handbook/hiring/interviewing/) .

  The base salary range for this role’s listed level is currently $136,300 - $239,500 for Colorado residents and $155,800 - $277,500 for New York and New Jersey residents only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits (https://bit.ly/GLBeneUS) and equity (https://bit.ly/GLequity) . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

  The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits (https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/) and equity (https://about.gitlab.com/handbook/stock-options/) . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

  Colorado/Washington pay range

  $136,300—$239,500 USD

  California/New York/New Jersey pay range

  $155,800—$277,500 USD

  Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

  Privacy Policy: Please review our Recruitment Privacy Policy. (https://about.gitlab.com/handbook/hiring/candidate/faq/recruitment-privacy-policy/) Your privacy is important to us.

  GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy (https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy) and EEO is the Law (https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices) . If you have a disability or special need that requires accommodation (https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation) , please let us know during the recruiting process (https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process) .

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