Company Description A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

　　As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

　　What we offer

　　Impact - The work you do here matters to millions. Growth - Philadelphia is growing, why not grow with it? Diversity & Inclusion - Find a career in a place where everyone belongs.Benefits - We care about your well-being. Agency Description

　　The Office of Community Empowerment and Opportunity (CEO) provides leadership on issues of economic justice by advancing racial equity and inclusive growth to ensure that all Philadelphians share in the city’s prosperous future and by alleviating the immediate impact of poverty on individuals, families, and communities.  CEO is Philadelphia’s Community Action Agency (CAA); CAAs are private or public agencies created by the 1964 Economic Opportunity Act and federally designated to receive Community Services Block Grant (CSBG) funding.

　　Guiding Principles (We believe…)

　　The people of Philadelphia deserve the opportunity to live happy, healthy, full lives. City Government should both recognize its culpability in creating and sustaining inequity and aspire to its responsibility to provide opportunities, represent the best interests, and promote the well-being of all residents. People can offer meaningful insights into both personal experiences and how systems around them function. Poverty is a deliberately created systemic issue and city government can lead in calling for justice and dismantling the barriers that often prevent opportunities.  Values (How we work)

　　Dignity: We actively respect our individual colleagues and people in the community.Inclusivity: Our work is more beneficial, valuable, and valid when our full range of experiences, knowledge, and skills can contribute.Persistence: We recognize the challenges inherent in this work, and when we get discouraged, we find ways to be resilient, lift each other up, and push forward.Accountability: We are transparent and honest about our plans, our actions, and our results.Honesty: We create a space to have healthy, honest dialogues about systems, people, and misconceptions and then communicate truthfully. Job Description Reporting to the Deputy ED of Program & Policy, the Director of Research and Evaluation oversees all work on data collection and program evaluation for CEO, builds CEO’s capacity for evaluation and research, and manages all processes related to funding-based grant requirements. This Director collaborates frequently with Program Directors, the Director of Impact, Place-Based Initiative Directors, and the CEO Policy Director. They will lead the evaluation and data analysis that is used to support CEO’s investment strategy, policy advocacy, grant reporting, and program implementation.

　　The Director is responsible for creating and implementing strategy and processes related to data collection, data evaluation, and research projects and partnerships. This individual will conceptualize and execute data analysis needs for CEO, using administrative data and programmatic data from City and external partners. This will involve developing an analytic plan, then working with staff to generate the appropriate results using statistical software requiring coding, building dashboards, and creating geospatial data products. The role requires a detail-oriented leader with a passion for data-driven decision making and improving the investment strategy for programs focused on economic mobility. This position requires advanced knowledge of statistics and ArcGIS software and the ability to manage staff utilizing such tools. This position will work closely with CEO’s program, contracts, and policy teams, as well as the City’s Office of Integrated Data for Evidence and Health & Human Services cabinet departments.

　　Through data managers and coordinators, the Director of Research and Evaluation will also support the program and contracts teams in managing the program enrollment data and associated databases. This may include working with team members to provide technical assistance to program providers and grantees to support data collection.

　　The Director of Research and Evaluation will serve as the lead strategist on program evaluation, which may include working with external researchers to develop evaluation plans, study design, and outcomes analysis for individual programs.

　　The Director of Research and Evaluation is responsible for directing a team in general oversight, reporting, training and user support to ensure the integrity and proper use of CEO’s data management tools by CEO staff and sub-grantees. The Director will provide technical and instructional support related to data management and reporting either through direct training or identifying training resources, and work with CEO staff to ensure the timely and accurate collection of participant data. The Director will also provide technical expertise in the use of data tools to measure and report on the progress of each of CEO’s funded programs and initiatives, as well as the broader strategic goals of CEO.

　　Essential Functions

　　Provide strategic leadership for Research & Evaluation team to prioritize projects, improve workflow, and increase communication across teams.Manage a team of data managers and coordinators working with diverse data sets and unique reporting requirementsLead team in identifying ways to share and collaborate on internal data evaluation projectsConceptualize data analyses in partnership with subject matter experts, technical staff, and identified stakeholdersManage analytical deliverables that address program needs for programs and activitiesCoordinate with the program staff, contracts unit, and partner organizations to maintain and update data sets of program participants and other grant deliverablesProcess confidential information in accordance with federal, state, and local regulationsAccess, manipulate, and combine varied datasets, including administrative City data, program data, US Census data, and data from other publicly available sourcesLead staff who write reproducible code to clean, combine, and analyze dataManage relationship and coordinate with external researchers to support the design and execution of rigorous outcome evaluations as neededFacilitate data-sharing agreements as neededRespond to ad-hoc requests for descriptive data analysis, including producing professional documents or data visualizationsPerforms spatial analysis for reports, graphics, and maps in support of program activities and reports, or lead staff in doing soBuild data models and develop analytical tools that allow for routine reporting of major reports and performance metrics in coordination with leadership and program staff as required by state and federal funding agenciesPresent data analysis to both technical and non-technical audiencesEstablish and maintain strong relationships across City departments and external partners to support program reporting and deliveryReview literature and identify best practices to inform the development of analytic approachesAnd other duties as assigned Competencies, Knowledge, Skills, and Abilities

　　Driven by thoughtful, quality, and detail-oriented processes, project output, and client/team interactions.Demonstrates ability to manage multiple projects, estimate timelines, rework a project approach based on unforeseen challenges, work well under pressure, and set/meet reasonable deadlines.Values protecting clients’ private information, understands relevant privacy laws, and the has ability to faithfully implement related security policies.Ability to explain technical concepts to general audiences, explain the logic behind research decisions, craft compelling narratives about data, write and speak clearly, and cultivate effective communication among team members.Ability to work with a variety of people and personalities, listen and ask questions to identify new inquiry opportunities, and cultivate strong relationships to ensure seamless collaboration and continued project support.Ability to see opportunities, navigate barriers, be self-directed, and problem-solve solutions that enhance the City’s deliverables, processes, and practices.Understands the relationship between data and narrative and acts strategically to ensure that data and evaluation are appropriately informing and being informed by narrative. Work-Life

　　Working hours are generally 37.5 hours per week. Our team is currently hybrid with both virtual and in-office days, however the position can opt to come in the office each day if desired.

　　Qualifications  Proficiency with at least one statistical programming language, such as R (preferred), Python, SAS, STATA, etc.Demonstrated experience in staff management, and, managing technical staff (2 years staff management preferred, but less staff management experience together with other qualifications will be considered)Experience working in social services, economic mobility, or a related field preferredUnderstanding and interest in connection between data, evaluation, and public policyExperience managing projects, particularly projects that require collaboration across different groups or teams.Proficiency in applied quantitative and qualitative research methods & statisticsAbility to perform geospatial visualization and analysis (maps, dashboards, etc.), preferably using ESRI’s ArcPro and/or ArcOnline software preferredExperience developing data visualizations consistent with the principles of inclusive designExperience working with large, relational datasetsExperience in data management and cleaning best practicesFamiliarity with applied research designs and/or program evaluationStrong communication skills, both written and verbalEducation: At a minimum, a Bachelor’s degree from an accredited college or university, preferably in public policy, psychology, sociology, political science, statistics, economics, mathematics, urban planning, or another field of relevance to local government. Graduate degree preferred. Supervisory Responsibilities

　　Data and Evaluation ManagersData Collectors Other Specialties, Certifications, Physical Requirements, and Work Conditions

　　Regular, predictable attendance is required. Our team is currently hybrid with both virtual and in-office days, however the position can opt to come in the office each day if desired.This position operates in an office setting and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machinesExertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job dutiesSuccessful candidate must be a city of Philadelphia resident within six months of hire Additional Information TO APPLY: Interested candidates must submit a writing sample, references and resume.

　　Salary Range: $77,400 - $101,000

　　Discover the Perks of Being a City of Philadelphia Employee:

　　Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.Parental Benefits: The City offers its employees 6 weeks of paid parental leave.We offer Comprehensive health coverage for employees and their eligible dependents.Our wellness program offers eligibility into the discounted medical planEmployees receive paid vacation, sick leave, and holidaysGenerous retirement savings options are availablePay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too! Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

　　*The successful candidate must be a city of Philadelphia resident within six months of hire

　　Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that  are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

　　The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].

　　For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx