Location
Dallas - 4835 LBJ Freeway, Suite 690
Business
As part of Brookfield Asset Management — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound ESG practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed-use structures — we are reimagining real estate from the ground up.
We see tomorrow, today. At Brookfield Properties, we’re a fully integrated developer so we know what it takes to go from concept to concrete, from blueprint to building. From vision, experience, resources, and ethics, every day we take these ingredients to partner with our communities, collaborating with the places where we work, customizing developments to meet the neighborhoods’ specific needs, and identifying the highest and best use for each property to create unique and lasting places that bring people together. Learn more (https://www.brookfieldproperties.com/en/our-businesses/development.html) .
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Your Team
The Director of Operations is responsible for providing strategic leadership to the Construction and Customer Service teams to deliver up to 500 homes per year. The Director of Operations will be well versed in all facets of residential construction for single family detached and attached for sale housing. Leadership of community performance forecasting, financial strategy, and thoughtful analysis to achieve quarterly and annual business goals. The position will have a keen focus on delivering an exceptional customer experience as measured by Avid surveys from homeowners. Director of Operations will work closely with all other departments to advance new initiatives and construction innovations.
Your Key Deliverables
Provide strategic leadership and vision to the team, communicating both short and long term goals for team member engagement. Skills to include business plan reporting and forecasting, strategic solutions to provide value, and cost saving recommendations to achieve home delivery on time and at budget. Endeavor to achieve ongoing improvement to the customer experience in their purchase of a Brookfield home or rental housing.
Oversee the various facets of housing operations including construction sequencing, spec home program, starts, home closing dates, buyer selection cut-offs, and strategies to overcome challenges and efficiency to achieve home closings for the business plan while maintaining the highest customer experience. Work closely with Sales & Marketing and Design Studio to maximize options and Design Studio profitability and current market trends.
Manage the field activity and construction cycle time to forecast home completions, trade allocation, and utility/land improvement coordination. Manage the team to deliver home closings per planned schedules. Oversee and be a champion for quality of home delivery, providing support and mentorship to field teams. Oversee performance and delivery of any fee build opportunities.
Work alongside the Purchasing team in their preparation of efficient and accurate estimates and budgets for new and active communities in step with business plan reporting. Provide expertise and recommendations for trade partner selection, construction details, scopes of work, and specifications. Coordinate with Design Studio to create a best in class experience and profitability.
Manage the Customer Service team to deliver a great experience for our home owners. Engage and lead continuous improvement in the Customer Service team through a working relationship with Avid to identify areas to improve on the Customer Experience including internal audits and employee recognition and incentive plans.
Coordinate with the Development team to ensure forward planning processes, plans and permits are completed in quality form to achieve business plan starts. Work with development team on design and planning of new housing programs, schedules, milestone activity, including land takedowns, permit fees, utility applications, and other processes to achieve goals. Support and assist development team with any jurisdictional requirements, and overall business planning.
Must Haves
Bachelors degree in construction management or related industry
MBA or advanced degree desired
10-15 years in the field of residential development
Experience managing teams
Your Opportunity
We are proud to offer our employees what they value most:
Competitive compensation
Excellent extended medical, dental and vision benefits beginning day 1
401(k) matching, vesting begins day 1
Career development programs
Charitable donation matching
Paid Volunteer Hours
Paid parental leave
Family planning assistance including IVF, surrogacy and adoptions options
Wellness and mental health resources
Pet insurance offering
A culture based on our values of Passion, Integrity and Community
#LI-BG2
Brookfield Properties participates in the E-Verify process (https://www.e-verify.gov/) to confirm the eligibility of candidates to work in the United States.
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 800 properties and 350 million square feet of real estate across the globe. It’s a feat that wouldn’t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don’t simply meet the needs of our tenants, residents, and communities — but exceed them, every day.