Levy Sector
Position Title: Director of Concessions
Starting Pay: [[cust_StartingPayRate]] per hour
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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.
Job Summary
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Job Summary:
Key Responsibilities:
Overseeing all aspects of concessions operations
Ensuring the recruitment and training of team members in our standards and procedures
Working with the location leadership team to continually drive improvements in guest satisfaction and financial results
Driving engagement within the concessions department
Overseeing all aspects of season planning and event preparation in the concessions department to ensure maximum event readiness
Ensuring point of sale updates and regular maintenance checks are completed
Completing calorific analysis of menu items in partnership with the culinary team
Ensuring the timely implementation and communication of promotions
Overseeing loss prevention activities including managing cash drops/collection, completing cash variance logs, and overseeing the nightly Goods Out of Stock (GOS) procedure
Working in partnership with other departments to ensure accurate completion of the requisition process
Working with the culinary and purchasing team to ensure regular updates to the concessions theoretical matrix to ensure accurate theoretical margin calculations
Ensuring compliance with all Payment Card Information rules
Implementing concessions Production Sheet to ensure accurate production and minimal wastage
Conducting progressive coaching with team members
Completion of monthly financial reporting and action planning
Ensuring regular maintenance, cleaning and inspection of all concessions areas and equipment
Ensuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followed
Completion and processing of alcohol incident logs to identify recurring issues or trends
Overseeing recruitment activities for team members and non-profit groups
Support location "Keys to the Future" activities to develop future leaders
Support team member orientation training
Oversee service standards during events to ensure a high level of the guest experience
Ensuring accurate end of month inventory completion
Partnering with purchasing team to manage product transfers and requisition sheets to accurately track products during events
Managing and resolving guest complaints
Managing team member incidents/accidents and following all required reporting procedures
Managing the onboarding of new management employees in line with our #bestdayever process
Conduct monthly safety training for team members
Managing team member scheduling in line with demand forecasts
Verifying payroll, entering gratuities
Subcontractor communications - ensure they have all correct paperwork in, scheduled properly, staffing has done appropriate trainings, etc.
Responsible for the accurate and timely completion of month-end inventory for the concessions department
Completing building walkthroughs during events
Working with location partners to manage the implementation standards agreed through sponsorship deals
Supporting other locations/properties, as needed
Preferred Qualifications:
5+ years of experience in a food and beverage operational position
Bachelor’s degree in hospitality management is preferred
High level of computer literacy
Passion for hospitality, food, and retail
Excellent interpersonal and stakeholder management skills
Able to work evenings and weekends, as dictated by event schedule
Apply to Levy today!
Levy is a member of Compass Group USA
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates of Levy are offered many fantastic benefits.
Instapay (early access to your wages) and high interest savings both through the EVEN app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program
Req ID: 1258822
Levy Sector
[[Cust_clntAcName]]
Jo-Ann M Patterson
[[req_classification]]