JOB SUMMARY
Reporting to the VP Patient Care, Critical Care, the Director of Nursing, Critical Care is responsible for planning, directing, and coordinating the nursing practice and clinical services for Baylor Scott and White Health (BSWH). Provides clinical leadership across all patient care settings, both inpatient and outpatient, within assigned area of responsibility which may include one or more hospitals, clinics, or other BSWH healthcare facilities. May oversee the operations of patient care service areas which could include social services, ambulatory care, cardiology, respiratory, rehabilitation, pharmacy, emergency medicine, and other nursing or clinical support functions. Establishes and communicates the clinical strategic goals and objectives for assigned nursing units or clinical areas in accordance with the BSWH overall patient care goals and objectives. Develops and implements clinical protocols, nursing policies and procedures, new patient care models, and nursing quality improvement initiatives. Maintains and monitors clinical operational efficiency, standards of care, and patient service delivery levels. Ensures high quality patient care delivery in a cost-effective manner. Negotiates interdepartmental resources and communicates with other BSWH departments to ensure effective and efficient delivery of patient care. Collaborates with operations leadership (CEO), physician leadership (CMO), and other senior leadership for assigned area of responsibility to deliver patient care with a focus on ensuring high quality patient outcomes, improving patient experience, and achieving service excellence in healthcare.
This position oversees the Intensive Care Units at the Magnet-designated Level I Academic Trauma Center: Baylor Scott & White Medical Center – Temple.
ESSENTIAL FUNCTIONS
Directs nursing services for assigned area of responsibility for BSWH.
Recommends and implements strategic and operational plans and priorities for nursing services aligned to BSWH overall business objectives.
Monitors daily productivity, addresses variances from established standards, and adjusts to maintain established productive standards.
Leads the establishment, monitoring, review, and reporting of annual unit-specific quality improvement goals, and communicates to senior leadership, nursing quality council, and clinic quality council.
Investigates adverse events, reviews data and findings, assesses trends, and identifies opportunities for improvement.
Collaborates with non-nursing departments to establish processes and address issues that enhance patient care and satisfaction.
Conducts and participates in periodic clinical rounding to identify patient needs and communicate findings, including patient room rounds, environment of care rounds, and patient safety rounds.
Ensures compliance with all applicable legal, regulatory, licensing, and accrediting requirements for assigned area of clinical care.
Designs and implements metrics, dashboards, and tools to monitor service delivery and identify areas for improvement and education.
Facilitates communication within department and collaborates with nursing, medical staff, and operational leadership to ensure delivery of high-quality and safe patient care.
KEY SUCCESS FACTORS
Bachelor's degree in nursing or related field. Master's degree preferred.
3+ years of nursing experience in an acute care environment. 5+ years preferred.
Experience in a leadership role preferred.
Registered Nurse (RN) license.
Experience collaborating across multiple departments and clinical disciplines within a large, complex healthcare organization preferred.
Strong problem-solving and critical thinking skills.
Excellent verbal, written, and presentation skills.
Basic Life Support (BLS) and Cardiopulmonary Resuscitate (CPR) required.
BSWH Leadership Principles are critical to the success of our executive leaders and our organization. The executive team should model leadership principles in how they show up for their team (including the executive team) – and themselves – every day. The following principles define what we aspire to be and what we expect from each other.
Puts the Customer First - Leaders listen to their customers, using valuable insights to improve experiences and build loyalty
Empower your Team - Leaders remove barriers and ignite innovation
Hire and Develop the Best - Leaders hire exceptional and diverse talent, coach continuously and set a high bar for performance
Start with Why - Leaders start with the end in mind, articulating the why and painting a compelling picture of the future
Challenge your Biases - Leaders use data and diverse perspectives to guide decisions
Simplify - Leaders convert the complex to the simple
Take Action - Leaders move their teams quickly toward their goals, creating a safe environment to try new approaches and learn from them
Learn Continuously - Leaders love to learn and listen to understand, always looking for ways to apply new ideas
MINIMUM REQUIREMENTS
Bachelor’s Degree required; Master’s strong preferred
5 years of experience
Registered Nurse
BLS/CPR
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.