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Director, National Consultant Relations - Open to Location
Director, National Consultant Relations - Open to Location-March 2024
Hartford
Mar 16, 2025
ABOUT CVS HEALTH
CVS Health is a healthcare innovation company. Together, we are helping people on their path to better health.
10,000+ employees
Healthcare
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About Director, National Consultant Relations - Open to Location

  Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

  Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

  Position Summary

  The Lead Director, Strategic Partnerships, directly supports the development and execution of firm-specific engagement strategies with assigned consulting firms. A key focus of the role is to work closely with other areas of Aetna to create positioning that supports Aetna's strategic business initiatives. In this role, you are expected t o ensure that consultants fully understand the differentiated nature of Aetna's products and services.

   Reports To: Executive Director of Strategic Partnerships. The Strategic Partnerships team is part of the Sales Enablement organization and partners closely with all sales and account management business segments (i.e., National and Enterprise Accounts, Middle Market, Public & Labor, Small Group, Meritain and Aetna International.

  Responsibilities and Duties

  General skills: In conjunction with leadership, develop and execute a nnual business plans for assigned consulting firms that include goals and objectives which are aligned with the Company's strategic business initiatives.Have strong knowledge of Aetna's products, services, and capabilities. Play a significant role in product development and new product launches. Have strong knowledge of the healthcare environment/landscape . Internal Activities: Internally collaborate with Strategic Sales and Account Management to develop and deliver consistent messages to effectively position Aetna to consultants. Support Aetna Sales and Account Teams to troubleshoot and support problem resolution as issues arise with consultants. Establish working relationships across Aetna, including Underwriting, Proposals, Networks, Product, Clinical and Legal. External activities: Manage firm-specific scorecards that provide insight into win/loss and retention results. Understand the organizational structure of assigned firms, inclusive of specialty practices (e.g., Voluntary, Pharmacy, etc.). Create excellent working relationships at all levels of the assigned firms. Engage and collaborate with consultants to better understand their RFP evaluation criteria and methodology. Look for opportunities to collaborate with consulting firms on best practice initiatives. Required Qualifications A minimum of 10 years of Sales, Account Management and/or benefits consultant experience with a health plan and/or benefits consulting firm. Exceptional oral and written communication skills, strong business acumen, exemplary listening and questioning skills, ability to work independently and within a team, effective planning and organizational skills, ability to effectively resolve conflict, excellent follow-up and persuasion skills. Strong working knowledge of Salesforce. Preferred Qualifications

  Solid understanding and success working with National benefit firms, as well as the ability to foster and grow strong business relationships.

  Ability to navigate a large organization.

  Education

  Bachelor's degree or equivalent expereince required.

  Pay Range

  The typical pay range for this role is:

  $100,000.00 - $227,000.00

  This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

  In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

  For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

  CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

  You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

  CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

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