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　　Job Category

　　Real Estate & Facility Management

　　Job Details

　　About Salesforce

　　We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

　　Description:

　　The Director of Events & Hospitality will report to the Regional VP of workplace services. This role will be responsible for managing the San Francisco Event team and the operations and strategy behind our largest campus in the Americas. The Director is accountable for managing a large team of event professionals, evolving our events programs in multiple dynamic spaces and maintaining the operational efficiency of our model. The ideal candidate will demonstrate exemplary leadership, people management, critical thinking, innovation, and multi-tasking abilities. They must demonstrate proven success in a dynamic and fast-paced environment with high communication skills. This position is part of our dynamic Hospitality and Events team and will oversee the organizing and planning of events across our urban campus.

　　Responsibilities:

　　Directly oversee and manage the performance of an existing team of multi-level, full-time Event ManagersSource, develop, and lead an Event team that is ready to execute to the highest standard of service. Retain talent through successful onboarding, coaching, and developing personal growth opportunities. Provide leadership in a customer service-intensive environmentChange champion supporting the company through rapid change and growthAlign and communicate with event managers across the globe with easeStrive for excellence in our day-to-day business, identify technology and process gaps and ensure decisions are data-drivenWill be responsible for providing business and organizational expertise to deliver a high-class experience to all guests and employeesUnderstand the Salesforce brand and product positioning with the ability to ensure consistent, on-brand messagingManage multiple, complex timetables successfully in a collaborative, fast paced environmentManage external relationships (agencies, vendors) and work with cross-functional internal teamsDemonstrate ability to lead, influence and work across organizational boundaries, including a broad range of peers and executivesExtremely comfortable with executive and C suite level interactions and support

　　Required Qualifications:

　　12+ years of successful event & project management experience planning large, complex events & programs (product launches, conferences, executive programs and trade shows). Preferably in a B2B, high-tech, fast-paced environment10+ years of experience leading successful teams of Event Managers in a fast-paced, ever evolving environmentExperience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).Self-starter, requires minimal supervision, is proactive, and can report to a remote managerExcellent problem-solving skills with ability to creatively negotiate demandsResults focused, customer driven, organized with attention to detail and a sense of urgencyAbility to assess and prioritize workload in a strict deadline oriented environmentExcellent customer service and interpersonal skills. Flawless written and verbal communication skillsAbility to work in highly ambiguous circumstances across a diverse set of team members, with the ability to seek and work towards clarityFlexible work style that derives energy and even thrives on constant evolutionProficient understanding of event technologyExcellent project management skills and a desire to improve current processesDeep comfort level with program analysis, measurement, reporting and pipeline impactYou are collaborative, have a healthy appetite for feedback, and thrive in high-pressure situationsAbility to work outside of traditional business hours and weekends as neededProficient at using the Microsoft Office Suite, Quip, Slack and Google DocsMust be willing/able to learn and use our internal Salesforce software applicationsAssist or manage special projects as needed

　　This is not a work-from-home position

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　　Posting Statement

　　At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

　　Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

　　Salesforce welcomes all.

　　Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

　　For California-based roles, the base salary hiring range for this position is $181,300 to $262,900.

　　Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.