At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big, so we can all continuously improve. We enable your best to power our future.

　　Gracenote is an entertainment data and technology provider powering the world’s top music services, automakers, cable and satellite operators, and consumer electronics companies. At its core, Gracenote helps people find, discover and connect with the entertainment they love. Daily, Gracenote processes 35 Billion rows of data and is quickly becoming a world-leader in return path “big data.” Over the past 2 years, the company has grown to more than 1800 employees in 20 countries, including over 400 of the world’s top engineers with a passion for music, video, sports, and entertainment technology.

　　We are actively searching for a Sr. Director, Content Solutions to focus on Video metadata production across the APAC region. The Content Solutions organization supports metadata ingestion and enrichment for our local and global clients.

　　The position is responsible for driving operational objectives, improving efficiency, identifying areas for automation and measuring key performance indicators across the organization. The position requires excellent organizational, self-motivation and interpersonal skills, as well as the ability to develop a high-functioning organization with a continuous improvement mindset. A key component of this role is the ability to balance strategic thinking with tactical execution. The role reports to the SVP, Global Content Solutions.

　　RESPONSIBILITIES

　　In support of Video clients, execute and support operations, successfully set-up new markets and drive current customer deliverables in a highly efficient and accurate manner

　　Responsible for day-to-day management of assigned products and projects, including: supervision of staff, quality assurance and coordination & communication with clients, and other horizontals and departments

　　Utilizing data as a baseline, identifies, plans and executes continuous improvement projects geared at improving processes that result in greater organizational and data production efficiency

　　Provides valuable input for improvement of global practices based on local experiences, as well as adopts best practices locally

　　Works to ensure productivity plans are delivered, as-defined

　　Creates and clearly communicates objectives in alignment with global organizational vision

　　Manages talent and progress of individualsPromotes positive team work, culture of inclusion, and celebrates achievement

　　Identifies career pathing for individuals and by role, while promoting succession planning within the region

　　Provide consultative advice to senior leaders on local implementations

　　Be a transformation leader across the organization, both in thought and execution

　　Work with our delivery team to size new opportunities, that are directly impacting our Enrichment team

　　Understand new requirements and how they will impact our operations, plan for changes and implement solutions to seamlessly integrate new requests into the day to day operation

　　Communicate any enforce changes in data production standards across the region

　　Support and accelerate the launch of new markets by managing detailed planning to deploy our systems and ensure state of the art training of new teams

　　REQUIREMENTS

　　10+ years experience in a progressive leadership role, preferably in a data production or operational capacity Bachelor’s degree or higher in Management, Communications, Operations or related fields is helpful.

　　Strategic thinker comfortable giving consultative advice to senior leaders and peers

　　Excellent organization, analytical, interpersonal, influencing and presentation skills

　　Strong leadership, communication, influencing, and proven management skills

　　Self-motivated individual capable of working in a fast-paced environment with a remote and US-based leader

　　Experience developing and executing process improvement strategies

　　Ability to work collaboratively across global teams to achieve a common goal

　　Proven ability to develop, engage and retain a high performing team

　　Strong grasp of Google Tools (Docs, Sheets, Slides) and MS Suite

　　People management experience including hiring, performance appraisals, and merit reviews.

　　Strong delivery management skills with ability to coordinate and deliver multiple projects simultaneously within a fast-paced, dynamic digital work environment