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Director Distribution Strategy, Small Commercial
Director Distribution Strategy, Small Commercial-October 2024
Virtual
Oct 24, 2024
ABOUT THE HARTFORD
The Hartford is a leader in property and casualty insurance, group benefits and mutual funds. Together, we help people achieve amazing things.
10,000+ employees
Financial Services, Insurance
VIEW COMPANY PROFILE >>
About Director Distribution Strategy, Small Commercial

  Dir Sales Exc & Perf Anal - PR06DE

  We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

  Director of Distribution Strategy:

  The Director of Distribution Strategy is accountable for determining SC resource alignment to our Distribution plant utilizing fact-based data and overall Agency segment/partner opportunity of our Distribution partners. Key areas of focus include Agency Segmentation, future state agency model, large partner management resource allocation, and effective and appropriate management of Agency Compensation resources for our distribution partners. Resource alignment in each of these areas is critical to our driving success in small commercial.

  Distribution Management & Agency Segmentation:

  Understanding how our front-line resources need to best align with our distribution partners. Utilize data to determine how we will manage our agents from both a Sales and UW aspect going forward including what level of Sales and UW support we provide beyond STAG ONE and VIP with a specific focus on segmenting our Core agencies.

  Work in conjunction with Sales tools and other key systems to put this segmentation into action.

  Future state agency model incorporates product, productivity, expenses that directs how we allocate our resources accordingly.

  Large Partner, STAG ONE and VIP Reporting would be a subset of this work including performance, key metrics etc.

  Build out targeted sales, compensation, and potentially product offerings for various Aggregator, Acquisition and Large agency types. Determine pacing of our new agency appointment strategy to drive additional flow volume while maintaining acceptable profit levels.

  Partner with Book Consolidation team to ensure effective use of compensation dollars, and leverage agency segmentation work to identify agents best aligned with our consolidation model to drive opportunities.

  Bring critical thinking and breakthrough ideas to executive leadership in an influential manner. Leverage observations, facts, quantitative analysis, customer insights to reach thoughtful and creative decisions while executing with a sense of urgency.

  Communicate complex insights to senior business leaders and partners in an actionable manner.

  Serve as a sales liaison to SC Distribution Value Stream to ensure alignment of sales organization with new and developing capabilities.

  Agency Compensation Management and Alignment:

  Align Agency Compensation performance analytics (including effective rates and forecasting) that clearly show how our investments in compensation are paying off with our agents by category, geography, Division, Partner, RSE, Partner Manager and Rep. etc. Interpreting lift from all types of deals with a focus towards better understanding how we effectively use our Compensation dollars to deliver the best financial outcomes for the segment.

  Work in conjunction with Finance and the Agency Compensation team to ensure that our data is well coordinated and that we understand the inputs and true "puts and takes".

  Participation in the Agency Compensation Advisory Council as a co-lead to ensure that we are effectively understanding how we are positioned in the market and leveraging our compensation appropriately.

  Agency Education Strategy and Execution:

  Ensure coordination of agency training curriculum with Small Commercial strategy to support sales team’s driving of profitable growth.

  Lead a team of Agency Education Consultants to ensure our distribution partners are effectively trained on The Hartford’s Small Commercial appetite, coverages, quoting, and digital tools, and overall offering. This includes a focus on New Appointment onboarding.

  Advance training toolset to continuously improve training offering aligned with adult learning models.

  Qualifications:

  A minimum of 7 years of experience working in Sales Operations, Sales Management, Field Underwriting, or Distribution Management within property & casualty insurance.

  Strong leadership, relationship, collaboration, and team management skills, with the ability to oversee multiple functions and influence stakeholders at all levels of a complex matrixed organization.

  Demonstrated business and financial acumen, as well as strong communication and organizational skills. Proven ability to manage across businesses and functions.

  Demonstrated ability to bring critical thinking and breakthrough ideas to executive leadership in an influential manner. Leverages observations, facts, quantitative analysis, customer insights to reach thoughtful and creative decisions while executing with a sense of urgency.

  Strong communication and executive presence both verbal and written; proficient in presentation building and presenting.

  Excellent project management and organizational skills; able to successfully prioritize and manage multiple initiatives simultaneously. Proven capability to define and streamline business processes to achieve outcomes, excellent judgement and decision-making skills.

  Strong strategic thinking skills and complex problem-solving abilities; ability to leverage market and competitor intelligence as well as Home Office support functions.

  Ability to work independently and produce work product/outcomes while maintaining a strategic focus.

  Analytical mindset with a focus on data-driven decision-making and continuous improvement; proven analytical proficiency with an ability to draw and effectively articulate insights and recommendations to leadership.

  Challenger: Ability to challenge conventional wisdom, including challenge current business model, but to do so collaboratively and in a way that drives buy-in across the organization. This includes both having a strong point-of-view, and asking for, listening to, and synthesizing input from multiple stakeholders.

  Bachelor's degree or equivalent work experience required; an MBA or other relevant advanced degree preferred.

  Sustaining The Hartford’s unique workplace culture is vital to delivering on our purpose – underwriting human achievement – and continuously producing outstanding results. Our enterprise work model, which reflects a mix of in-office, hybrid and fully remote roles, helps us attract, retain and develop the talent we need to achieve the company’s strategic goals. This role can be performed in either a hybrid or remote work arrangement.

  Compensation

  The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

  $132,480-$198,720

  Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

  About Us (https://www.thehartford.com/about-us) | Culture & Employee Insights (https://www.thehartford.com/careers/employee-stories) | Diversity, Equity and Inclusion (https://www.thehartford.com/about-us/corporate-diversity) | Benefits (https://www.thehartford.com/careers/benefits)

  Human achievement is at the heart of what we do.

  We believe that with the right encouragement and support, people are capable of achieving amazing things.

  We put our belief into action by ensuring individuals and businesses are well protected, and by going even further – making an impact in ways that go beyond an insurance policy.

  Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines – from developing the latest technology to creating and promoting our products to evaluating future financial risks.

  We’re also committed to programs that drive education and support volunteerism, which put human beings first. We do it because it’s the right thing to do, and because when our customers, communities and employees succeed, we all do.

  About Us (https://www.thehartford.com/about-us)

  Culture & Employee Insights

  Diversity, Equity and Inclusion (https://www.thehartford.com/about-us/corporate-diversity)

  Benefits

  Legal Notice (https://www.thehartford.com/legal-notice)

  Accessibility StatementProducer Compensation (https://www.thehartford.com/producer-compensation) EEO

  Privacy Policy (https://www.thehartford.com/online-privacy-policy)

  California Privacy Policy

  Your California Privacy Choices (https://www.thehartford.com/data-privacy-opt-out-form)

  International Privacy Policy

  Canadian Privacy Policy (https://www.thehartford.com/canadian-privacy-policy)

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