The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands and taking bold steps to better serve customers' evolving needs. That's why now is an exciting time to join our team. You'll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
You'll do all this in an environment of excellence and the highest ethical standards - a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For more than 89 years we've thrived by staying a step ahead of whatever's coming next - to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We've been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.
We are the Good Hands. We don't follow the trends. We set them.
Job Summary
The Digital Product Manager is responsible for defining, delivering, and managing the lifecycle of one or more products in Allstate's growing product portfolio. The Enterprise Payments Digital Product Manager manages strategic product vision, product discovery, roadmaps, and backlog to maximize the customer and enterprise value provided by the enterprise payments solution. Successful Product Managers help to identify assumptions and validate those assumptions using product discovery techniques. The Digital Product Manager is responsible for working closely with key stakeholders and partners, ensuring the successful definition and execution of go-to market and communications strategies for their products.
Key Responsibilities
Create, drive, and execute product strategy for one or more products in our growing digital product portfolio.Utilize customer feedback, detailed market analysis, and data gathering to make decisions about product strategy.Define and manage metrics to measure the success of your efforts and to inform the overall product strategy.Be recognized as the voice of the customer"; invest significant time with current and potential customers to understand their needs & habits.Engage in discovery & framing and test & learn activities to quickly validate assumptions and product direction.Decompose complex problems into smaller manageable tasks by creating and prioritizing a backlog for the Product Team.Manage the product backlog, create an effective vision and provide timely stakeholder feedback on development iterations.Coach and mentor members of the team as well as members of the cross-functional development organization on how to collaborate and conduct idea generation, consumer research, test design and execution, measurement, product implementation, customer interactions and roll out.
Functional Skills
Understanding of and experience working in a technology development environmentStrong knowledge of payment processing and payment integrationsEntrepreneurial with a strong inclination towards action, preferably with experience shipping softwareExperience operating in an environment driven by KPIs where you had the accountability to determine the best course of action to meet your goalsAdvanced ability to communicate complex and innovative concepts to a new product development team with proven experience in data-driven decision makingClear passion for topics of technology products and an ability to identify possibilities to innovate in our product spaceAbility to be self-directed and to proactively anticipate problems and seek opportunitiesExperience working in a fast-paced environmentProficient at breaking down work for iterative and incremental deliveryExpert at stakeholder management and transparent communication
Education and Experience
4 year Bachelors Degree (Preferred)7 or more years of experience (Preferred)In lieu of the above education requirements, an equivalent combination of education and experience may be considered
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands®.
As a Fortune 100 company and industry leader, we provide a competitive salary - but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate's benefits, visit https://www.allstate.jobs/benefits/.
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Allstate generally does not sponsor individuals for employment-based visas for this position.
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