Position Summary

　　Digital Foundry & Operate Salesforce Specialist Senior

　　Customer & Marketing is creating a new model for a new age-we're an agency and a consultancy. Understanding the digital space and preparing for what's next is at our core. We help clients reimagine how profits are made, how relationships are created and managed; we reshape how work gets done and rewire the competitive fabric of entire industries. That's the power of driving disruption. That's Customer & Marketing.

　　The team: Digital Foundry & Operate

　　Our ambition is to be the best in the world at driving customer transformation through a disciplined approach which provides the continuous innovation and operation of scaled technology solutions while keeping the human experience front and center to enable commercial strategies, create distinctive experiences, and the application of digital technologies for meaningful solutions to develop and sustain relevant connections.

　　Recruiting for this role ends on 20th March, 2024.

　　Work you'll do

　　As a Digital Foundry & Operate Salesforce Specialist Senior you will work within an engagement team and be responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures and supporting implementations.

　　The Technology

　　Deloitte's customer and marketing practice scaled technology solutions for Sales, Service, Advertising, Marketing, and Commerce include all the major leading platforms such as Salesforce, SAP Customer Experience Cloud/Hybris, Adobe, Netsuite, Custom Full-Stack in Java and .NET, ServiceNow and more

　　Qualifications

　　Required

　　Five+ years of consulting and/or customer operate/Salesforce implement experience Experience supporting at least two+ large scale full-life cycle Salesforce implementations in conjunction with solution operations Strong expertise in at least two of the following the clouds: Sales Cloud, Service Cloud, Experience Cloud, Industry Solutions Development experience in Apex, Visualforce, Lightning (Aura and LWC), Force.com or Java/J2EE Experience leading a team of developers in the design, development, implementation, and maintenance of the Salesforce platform Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other) Bachelor's degree in computer science, information systems, or other technology-related field Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve Limited immigration sponsorship may be available

　　Preferred

　　Experience implementing a global service delivery from multiple centers Expertise in an industry vertical (i.e. Financial Services, Life Sciences, Manufacturing, Technology, Retail, Media, etc.) Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical) Ability to assist with business development pursuits end-to-end; experience in payment approaches beyond fixed feed and time and material such as capacity based, outcome based, etc. Ability to learn new technologies quickly Experience in project management Strong communication and interpersonal skills Ability to work independently and as part of a team

　　The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $131,175 to $218,625.

　　You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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　　Recruiting tips

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　　Benefits

　　At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

　　Our people and culture

　　Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

　　Our purpose

　　Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

　　Professional development

　　From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

　　As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

　　Requisition code: 151825