At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

　　We foster an inclusive culture and are looking for diverse, talented people to join Alcon. We are seeking a Digital Deployment Manager to provide deployment and business readiness services for Surgical digital health products across global markets, focusing on the successful deployment, onboarding and adoption by the business and Alcon's customers. This person will work alongside the head of product for Surgical digital health, counterparts for adjacent digital health products as well as global business stakeholders, both internal and external, to advance our digital footprint.

　　 Core Job Responsibilities: Ensure market readiness to launch including data, process, system, and associate readiness and drive adoption of digital products across Alcon's top markets Create and carryout current-state reviews of existing market processes to assess business readiness, potential improvement opportunities, and change management necessary in conjunction with digital product launches. Drive Commercial Operations process solutions to meet unique needs of the markets; enabling the markets to adopt digital tools. Understand Consumer/Customer/Professional needs and develop insight to inform internal product decisions. Collaborate with Head of Product to prioritize requested market enhancements to existing products. Partner with Marketing, Sales, Services, GSC and Customer Care organizations to deploy digital tools which successfully meet their business needs and are successfully onboarded and adopted.Deploy and manage critical global digital tool support process of Change Management, Customer Care, KPIs, reporting and Onboarding/Adoption. Measure deployment KPIs on launch, expansion and adoption of digital tools. Co-develop training materials, communications, dashboard content/reporting, and product playbook content in conjunction with the product team.Collaborate cross-functionally to ensure business stakeholders' needs are understood and addressed accordingly.Create/contribute to stakeholder facing status reports/dashboards.Ensure deliverables are produced in conformance with quality requirements. Effective communication with technical and non-technical stakeholdersIdentify and implement continuous improvement on communications by constantly capturing feedback, assessing team performance, and conducting retrospective sessions.In conjunction with peers, recommend and help design business process changes for better product adoption.Regular and close engagement with all stakeholders Core Qualifications Include: Bachelor's Degree or Equivalent years of directly related (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs) The ability to fluently read, write, understand, and communicate in English 5 Years of Relevant Experience Up to 25% travel including international

　　 How you can thrive at Alcon: See your career like never before with focused growth and development opportunities. Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career! Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more! Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [email protected] and let us know the nature of your request and your contact information.