Job Description
Job Title: Digital Content Specialist
Requisition:
Location: Bangalore, India
Band: 05
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. Your work will have real-world impact, and you will be supported in achieving your career goals.
Job Title: Digital Content Specialist
How will you make an impact?
The Digital Content Specialist provides content strategy, content management, and content governance expertise to help ensure effective, high-quality digital content on thermofisher.com. This role ensures that marketing web content adheres to standard methodologies in editorial and brand style, user experience (UX), and design. The ideal candidate should be to build strong and collaborative partnerships with internal collaborators, function as a website subject matter authority for marketers and web teams and be an advocate for the customer experience. The successful candidate is detailed and has the ability and desire to work in a governance role.
The candidate will be taking content from multiple business partners and fostering it thoughtfully into our website's content management system. You will collaborate with business partners to ensure accuracy. You will use customer-centric design principles and page analytics to advise and drive your production decisions.
Responsibilities:
• Ensure that digital content is accurate, consistent, and complete, and adheres to digital, editorial, SEO, and brand standards and enforce website content guidelines
• Review, edit, and align marketing, informative, product, support, and search content for campaigns, new product introductions, integration projects, and routine requests
• Build web pages within Adobe Experience Manager, and customize HTML/CSS code as needed
• Collaborate with SEO Manager to understand and adopt technical SEO best practices
• Find opportunities for and enlist business assistance with content optimization and cleanup
• Lead workflows and manage multiple, simultaneous projects, with prioritization mentorship from supervisor
• Analyze internal and external customer needs, address customer feedback, and participate in voice of customer studies to improve the presentation of content
• Communicate and collaborate optimally in meetings and using project tracking systems
• Participate in Scrum ceremonies and follow Agile principles
• Analyze content performance and web feedback, and use those data to regularly reevaluate web content guidelines and recommended content practices
How will you get here?
• BA/BS in a scientific field; advanced degree preferred
• 4-5 years' experience writing or editing scientific technical marketing content
Knowledge, Skills, Abilities
• Keen attention to detail and a high regard for content quality
• Outstanding English writing, grammar, and proofreading skills and sophisticated knowledge of scientific content types
• Experience working with content management systems, Adobe Experience Manager a plus
•
• Understanding of web subject areas such as user experience, taxonomy and tagging, information architecture, content marketing, componentized content, digital marketing, analytics, and testing
• Excellent analytical, problem-solving, time management, and communication skills
• Strong project management, relationship management, and critical thinking skills
• Strong organization, verbal communication, and presentation skills
• Highly motivated with a demonstrated ability to take initiative to drive content improvements
• Ability to travel at low frequency for team, project, and business meetings
Preferred Qualifications:
• Subject matter expertise in life science fields, including a strong understanding of applications and techniques used in laboratories or industrial settings
• Experience with project/backlog management tools, Workfront and Jira
• Experience in web analytics, specifically Adobe.
At Thermo Fisher Scientific, each one of our 75,000 outstanding minds has a unique story to tell. Join us and contribute to our unusual mission-enabling our customers to make the world healthier, cleaner and safer.