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Delivery Manager
Delivery Manager-March 2024
Bangalore
Mar 26, 2025
About Delivery Manager

  UniOps' purpose unleashes the power of people, experiences, technology, data, and performance to deliver experiences that grow, fuel, and protect Unilever and our stakeholders.The Data and Analytics (D&A) team plays a critical role in driving Unilever's Growth and Fuel for Growth, empowering our people to make smarter and faster decisions to unlock value. Our vision is to transform Unilever to become truly Data Intelligent, delivering superior performance through data-driven decisions.

  About D&A - Context and Vision

  Digital technology is transforming business, creating huge amounts of data. Our belief is that those companies that can truly harness data and deploy analytics at scale, will be those that succeed in the future.

  Our vision is to elevate data and data use across Unilever, to transform Unilever into a Data-Intelligent enterprise, where every decision and action is powered by the best data and advanced analytics (AI) to deliver on our business goals. It's about empowering our employees, helping them to make smarter and faster decisions and freeing up their capacity to focus on growth and the decisions that matter. Decisions about our categories, brands, channels, key markets, and our people.

  We are helping to lead Unilever into the Future of Work, combining the best of human intelligence and machine through data-intelligent decision-making.

  Who we are and what we do

  We are a passionate team of over 350 data experts, data scientists, information experts, technical specialists, and business analysts. We operate as 'One D&A', made up of Global engagement and expertise teams, based in our key hubs including India, the UK, and US, and local UniOps in Market D&A teams, based in our key markets. Together, we combine the best of global for scale and efficiency, and local for intimacy and impact.

  'We are in the midst of a paradigm shift where the intelligence of machines will complement human ingenuity to do good, do better and smarter" - Sanjiv Mehta, Unilever President, South Asia

  Our key objectives as D&A are to:

  Set the Unilever data strategy and lay the foundations to maximise the value of our data. Deliver the connected Data Platform to accelerate access to integrated and trusted data at scale across the company for analytics and decisions. Embed core data and analytics capabilities, leading to automation, AI, and Big Data to boost Unilever's decision intelligence. Lead the Data and Analytics Culture to build a future-fit workforce that values and adopts data-intelligent decision-making across all levels.

  We are also passionate about powering our growth with purpose, building a diverse and inclusive team and culture, for example through our #WomenInData program, and continuing to innovate in the use of data and AI to meet our sustainability goals.

   Role Profile

  This role will focus on partnering with vendors to deliver Analytical solutions including supporting existing key solutions. i.e. TPA, SaaS, Polaris brings the relationships between complex data sets and helps to visually map the data connections and accelerates business decisions. TPx is intended to help the business make more effective decisions in the in the areas of Net Revenue Management (NRM) and Promotion planning within the iOPS program. The role will be expected to blend the expertise of Products Assessment, Vendor Management, Data Provision, Product Implementation and govern resilient, performant, cost effective solutions by design.

  To be successful, the candidate should thrive in partnering with multi-disciplinary teams including data & technology teams, business teams and our product partners to drive the delivery of Analytics powered solutions on time and within budget.

  Key Accountabilities Vendor Assessment, Running POCs and onboarding vendors.Work with the project squad members to break requirements into sprints and project manage the sprint delivery.Work with Vendor Team and Delivery partner to deliver planned sprints.Owns the overall Tech Delivery plan with sprint plan.Engage third parties & manage resources for delivery.Monitor third-party delivery quality to ensure it meets with Solution Factory & Unilever standards and ensure suitable handover to XOPS.All About You

  We are looking for someone with agility as a talent catalyst. They must have a strong sense of purpose and are passionate about leading from within to bring out the best in others.We encourage you to apply if you meet 80% or more of what we're looking for below. We understand not everyone will meet all the requirements, but you might have skills we didn't know we need!

   Essential Experience 8+ years of experience in Solutions & products delivery in multi-vendor environment, delivering large and complex global projects.Bachelor's degree in a professional or management disciplineExperience and deep understanding of SaaS/Agile/DevOps development lifecycle from conception to delivery in Data & Analytics areaDelivery experience of SaaS solutions in the analytical space with Negotiation and influencing skills.Technical knowledge on Cloud based data and analytics tools and technologies, specifically Azure and Data Lake Store.Tech Delivery knowledge to enable interactions with a multi-disciplinary IT team, including knowledge of vendor management, security management, quality assurance, Delivery and BAU management.Good understanding of current and emerging Cloud technologies in Information management, and their potential business impactThorough understanding of applicable standards and procedures including technical, quality, safety and financial matters across all areas of service delivery Desirable Experience Professional certification (Agile methodologies, PMI, ITIL, CSM etc.) is a PlusDomain expertise in Graph and Trade Promotion Optimisation.Experience in Vendor selection, RFP, RFQ and POC deliveriesWorking knowledge in any of D&A technicalities such Informatica, ADF, ADLS, Hadoop etc Key Skills Required Possesses highly effective analytical thinking to develop solutions, make recommendations, or propose action plans.Excellent verbal, written and interpersonal communication skills to effectively run project communications and partner expectations at all levels of the organization.Makes reasonable judgments quickly and adjusts thinking to assimilate new information.Ability to learn new tools, technologies and process quickly.Leadership SkillsDemonstrates strong "Inner game":Strong Design Thinking/Agility and innovation mindset - intellectually curious, constantly looking to develop, embraces change with sense of urgency and enjoys positively challenging status quoPersonal drive and ability to inspire and engage others towards actionPersonal mastery -emotionally resilient; always bringing the best of themselvesDemonstrates great "Outer game":Credible business acumen - shows understanding of business, commercials and performance metrics. Has gravitas to effectively influence senior stakeholder within a functional and business contextEncourages experimentation, bringing the outside in, and intelligent risk takingBrings the voice of the consumer and internal customer into everything they doPassion for high performance - creating motivation and focus to drive execution at speedA talent catalyst - encouraging collaboration and inclusivity, empowering teams to be their bestWhat do we offer:

  From our foundation, Unilever has been a purpose-driven company. Today, our purpose is to make sustainable living commonplace. We are working to create a brighter future every day with brands and services that help people feel good, look good and get more out of life. That includes us - the people who work for Unilever, as well as the world around us. Unilever's flexible rewards and benefits are designed to help us all have sustainable households, for whatever life stage you are at now and in the future.

  These include:Great work environmentFlexible work environment built on trust and autonomyPension schemeEmployee Assistance Program for you and your familyWell-being hub with access to benefits such as Healthcare, eye tests, health checks, occupational physioWe are a key advocate of well-being and offer a variety of support for our people including hubs, programmes, and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. And last but certainly not least - the chance to be a part of a dynamic team with the backing of the globally renowned Unilever brand.

  Our commitment to Equality, Diversity & Inclusion

  Diversity at Unilever is about inclusion, embracing differences, creating possibilities, and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing the development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

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