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Dec 20, 2023
Dec 20, 2023-July 2024
Mumbai
Jul 8, 2025
ABOUT MORGAN STANLEY
Morgan Stanley mobilizes capital to help governments, corporations, institutions and individuals around the world achieve their financial goals.
10,000+ employees
Financial Services, Technology
VIEW COMPANY PROFILE >>
About Dec 20, 2023

  Summary-

  The Account Services Vice President will oversee employees of the New Accounts and Account Maintenance teams. As the Account Services leader on site, responsibilities will include the day-to-day management of workload, identifying process issues and working with various internal/external business partners. The Vice President will be responsible for developing new team members to increase productivity, decrease error rate and develop subject matter expertise. Additionally, the Vice President will be responsible for overseeing various projects that support enhancements to processes and procedures.

  Responsibilities-

  Provide leadership and oversight at the employee level within the Account Maintenance and New Accounts teams

  Ensure service levels are met or exceeded for all processes

  Work with internal/external business partners as needed to identify and document process and system enhancements for increased productivity, quality, and efficiency

  Communicate business status, initiatives, accomplishments and needs to senior level management both verbally and via regular reporting

  Responsible for employee recruiting and development

  Develop and maintain team performance metrics for dissemination daily, weekly, and monthly

  Participate in cross functional initiatives to improve policies and or program development

  Follow operations risk policies and procedures

  Maintain knowledge of operational business processes, policies, and systems

  Good judgment and business acumen with a keen ability to assess people, processes, and products

  QUALIFICATIONS

  Requirements-

  Strong communication skills

  Experience in Account services (i.e., account openings and account updates)

  Management experience

  Project management skills

  MS Office knowledge

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