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Deals Desk Specialist, Renewals
Deals Desk Specialist, Renewals-January 2024
Cork
Jan 7, 2025
About Deals Desk Specialist, Renewals

  It's fun to work in a company where people truly BELIEVE in what they're doing!

  We're committed to bringing passion and customer focus to the business.

  Corporate Overview

  Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.

  We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity.

  The Role

  As a Deals Desk, Renewals Specialist, you will support the Renewal Sales team by proactively quoting and reviewing customer renewal business with accuracy and completeness. This role calls for working collaboratively with Sales touching on various pricing techniques and strategies to ensure competitive and profitable company pricing targets. Your critical thinking and self-motivation will help you succeed in this role.

  Your day-to-day

  Be a primary contact to the Renewal Sales team for all topics relating to renewal quotes and pricing requirements.

  Format and calculate all renewal quotes in Excel, and input and approve quotes within the CPQ tool.

  Responsible for in-depth review and understanding of customer accounts, leveraging data within SFDC and contracts drive.

  Successfully communicate with the Renewal Sales team on non-standard and/or complex renewal quotes to ensure completeness of account information.

  Apply knowledge of pricing dynamics, customer trends, and target margins when evaluating price points.

  Work cross-functionally with all departments that may have a direct impact on renewal quotes to ensure renewal, audit, and company guidelines and expectations are followed.

  Evaluate and escalate renewal quote requests outside of standard price thresholds.

  Manage and track renewal quotes to ensure the team’s standard SLAs are met.

  Understand Proofpoint’s products and internal processes to best support the Renewals Sales team.

  Partaking in ad hoc projects, as instructed.

  What you bring to the team

  Experience working in a Deal Desk, Renewals, Sales Operations, or Revenue team preferred

  Bachelor’s Degree or equivalent years of experience required

  Excellent verbal and written communication skills

  Experience with SFDC and Microsoft Office – able to create basic formulas in Excel

  Understand SaaS and/or subscription-based contracts preferred

  Analytical and enjoys working with numbers

  Ability to organise and prioritise, with focus on attention to detail

  Why Proofpoint

  Protecting people is at the heart of our award-winning cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.

  We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint

  #LI-SL1

  If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

  Proofpoint was honored with 9 Best Places to Work Awards in 2023 by workplace culture leader, Comparably. To view additional awards, visit www.proofpoint.com/us/news#awards

  Proofpoint thrives on the invaluable contributions of our diverse workforce, which encompasses a kaleidoscope of lived experiences, thoughts, perspectives, and professional expertise. We attribute much of our success to our people, who are at the core of our organization and embody our people-centric ethos.

  We hire the most innovative minds globally to safeguard our customers’ sensitive data and intellectual property. Our talented workforce develops and leverages our advanced technology, combining their expertise to provide comprehensive protection against threat actors and mitigate the risks posed by both malicious and negligent employees.

  Cyberattacks have the potential to disrupt access to vital resources such as energy, water, transportation, healthcare, and financial services. At Proofpoint, our dedicated team works tirelessly to ensure world-class cyber resilience, protecting approximately 8,000 enterprise customers worldwide.

  We are committed to creating a diverse, equitable, and inclusive environment. We work every day to ensure that our employees feel that they are in a community that celebrates their unique identity, cultivates their sense of belonging, and invests in their professional growth. We have 9 employee-led employee inclusion groups which help support both employees and our organization by providing opportunities to network, discuss career and cultural development and uplift the corporate culture to create a more inclusive workplace.

  At Proofpoint, we have a passion for protecting people, data, and brands from today’s advanced threats and compliance risks. We hire the best people in the business to:

  Build and enhance our proven security platform

  Blend innovation and speed in a constantly evolving cloud architecture

  Analyze new threats and offer deep insight through data-driven intel

  Collaborate with customers to help solve their toughest security challenges

   

  We are singularly devoted to helping our customers protect what matters most. That’s why we’re a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.

  Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

  Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

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