Who are we?

　　Equinix is the world's digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

　　A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

　　DataOps Senior Analyst

　　Job Summary

　　Responsible for analyzing data trends and supporting and developing improvement changes

　　Responsibilities

　　Problem Solving/Assessment

　　Determines and applies appropriate methodologies and tools for analysing a range of functional and/or cross-functional issues (sometimes complex or with a high level of ambiguity)Identifies process gaps and issuesAssesses the impact of manual workaroundsDetermines and utilises appropriate methodology, including Agile where appropriate

　　Project Management

　　Creates and coordinates smaller project plans and resources, executing them using appropriate tools and techniquesEnsures resources are in the right place at the right timeWorks with stakeholders to gain alignment through implementation and post-implementation stagesCommunicates team progressCreates scope, project charter and stakeholder analysisApplies appropriate project management skills and best practices, including AgileIdentifies and manages risks and issues

　　Cost/Benefit Analysis and Monitoring

　　Analyses pre and post-implementation results • Expected benefits and actual results

　　Coaching and Mentoring

　　Supports in providing necessary feedback, guidance and/or advice to junior team members and internal staff

　　Stakeholder Management

　　Partners with the business and IT community to ensure that the right people have access to the right data in the right format at the right timeResponsible for providing comprehensive input to stakeholders to support decision-makingProactively communicates issues and risks and escalates conflicts, proposing options for resolutionThe Senior Analyst is a technical professional role responsible for exploring and analysing data across the enterprise and presenting information and critical insights that support the organisation's strategiesThe Senior Analyst has in-depth knowledge across multiple technical environments and strong business acumen and provides expertise in systems design, integration, and performance analysisThe role promotes shared architecture and operation design to reduce costs and improve information flows. It ensures that new technology solutions are consistent with functionality and diverge from each other and business and IT strategies. Participates in discussions and projects and develops hands-on knowledgeUnderstands stakeholder expectations and communications within the area of deliveryTakes direction to identify and include correct stakeholdersParticipates in brainstorming sessions to understand various internal/external factors that can impact the data productParticipates in solutions architecture to assigned requirementsApplies knowledge in design, development, implementation, and management of data sourcesLearns and applies DataOps Architecture and Operations methodologiesDevelops technical skills in exploring and analysing data architecture across the enterprise and presents information and critical insights that support the organisation's growth and sustainable strategiesDocuments project deliverables in collaboration with teams and business usersDevelops knowledge across a few technical environmentsUnderstands and develops data sources and data architectures to address business requirements

　　Project/Program Management

　　Manages end-to-end delivery of enhancementsPlans the delivery cycle in line with release goals

　　Process/ Policies/ Standards

　　Defines and evangelises processes, policies, and standards across all stakeholdersMeasures performance against process goalsProactively seeks continuous improvement opportunities in process/ policies/ standards

　　Road Map/ Planning

　　Responsible for supporting the planning of strategic prioritiesResponsible for supporting the development and communication a roadmap of projects and initiatives to project/functional stakeholders

　　Review/ Approvals/ Escalations/ Issues Resolution

　　Supports and trains resources and oversees quality in triage and troubleshooting practicesLeads troubleshooting efforts on critical issues with cross functional teams through resolutionIdentifies improvements to address repeat issuesManager oversees and supports RCA cycles, reviews management level reports related to issues and escalations

　　Data Modelling & Analysis & Wrangling

　　Understands relationships between data elements in different sources and builds models to help analyseWorks with large volumes of data; extracts and manipulates large datasets using standard tools such as Python, Hadoop, R, SQL, Spark, etcAnalyses and cleanse data needed for various data science projectsCommunicates data patterns identified in both internal and external data using various wrangling techniquesHelps in data discovery and evolving use cases to identify prediction/prescriptive solutions

　　Problem Solving

　　Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutionsImpactImpacts the direction and resource allocation for program or services; works within general organization functional policies and industry guidelines

　　Interpersonal Skills

　　Communicates complex ideas, anticipates potential objections, and persuades others, often at senior levels, to adopt a different point of view

　　Qualifications

　　Technical expertise in data management principles, architecture, governance, analytics, & emerging technologiesExperience with Data Integration & ETL, Data Quality, Cleansing & Governing, Master Data Management, Data Cataloguing, Data VisualisationBusiness Intelligence (BI) tools (Salesforce, Tableau, PowerBI or similar)Enthusiastic collaborator & communicator, skilled in driving the development of operational data capabilities & rigour cross-functionallyPrioritises strategic requirements, roadmap, & impacts with stakeholdersStrong technical skills & passion for tooling & automation optimisationExceptional written & communication skills, as well as data-driven storytelling with executive management experienceGlobal mindset, adept at working in matrixed-driven environments

　　Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.