Description
Who We Are
WPS Health Solutions (https://www.wpshealthsolutions.com/about/index.shtml) is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for more than 75 years (https://www.wpshealthsolutions.com/75/) . Proud to be military and veteran ready.
Culture Drives Our Success
WPS’ Performance-Based Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive and empowering employee experience. We recognize the benefits of Diversity, Equity, and Inclusion as an investment in our workforce—both current and future—to effectively seek, leverage, and include diverse perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.
From 2021 to 2023, WPS Health Solutions was recognized for several awards:
Madison, Wisconsin’s Top Workplaces (https://www.wpshealthsolutions.com/careers/)
USA Top Workplaces and the cultural excellence awards for Remote Work and Work-Life Flexibility
Achievers 50 Most Engaged Workplaces® with the further honor of Achievers “Elite 8” winner in the category of Culture Alignment (https://www.wpshealthsolutions.com/careers/)
DAV Patriot Employer
VETS Indexes 4 Star Employer (https://vetsindexes.com/award-results-2023/)
BBB Torch Award for Ethics from Better Business Bureau of Wisconsin (https://www.bbb.org/local/0694/torch-awards-for-ethics/recipients)
Role Snapshot
Our Data Entry Specialist will be responsible for reviewing claims that have missing or incorrect information, and verifying that the noted correction(s) are needed. Once the claim has been verified, the Data Entry Specialist edits the fields. This includes:
Review documents that have missing or incorrect information and confirm that the corrections are accurate
Edit fields that are missing or incorrect using the OCR (Optical Character Recognition) repair queue
How do I know this opportunity is right for me? If you:
Excel at working independently.
Are excited about working from home.
Are great at identifying errors or information that is “out of place” making your attention to detail second to none.
Have strong typing skills in terms of speed and accuracy.
What will I gain from this role?
Greater work life balance by working from the comfort of your home.
A deeper understanding of how medical claims are processed.
Satisfaction in knowing you have helped made health care easier our Medicare and TRICARE beneficiaries.
Experience working in an environment that serves our Nation’s military, veterans, Guard and Reserves and Medicare beneficiaries
Working in a continuous performance feedback environment
Minimum Qualifications
High school diploma or equivalent
Prior personal computer use with demonstrated keyboarding skills
Must live within vicinity of Madison, WI campus location (unless you are a current WPS Bargaining Unit Employee)
U.S. citizenship is required for this position due to Department of Defense restrictions.
Preferred Qualifications
Prior clerical background in a position requiring entry of alpha/numeric data
Possesses data entry, 50 wpm, 10-key skills
Ability to learn data entry fields, claims, edits, computer applications/programs, and department procedures
Remote Work Requirements
Wired (ethernet cable) internet connection from your router to your computer
High speed cable or fiber internet
Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net)
Please review Remote Worker FAQs (https://secure.wpsic.com/files/remote-work-faqs.pdf) for additional information
Additional Information
Start Date: ASAP
of Openings: 1Starting Base Wage: At least $17.20 per hour
Training Location/Schedule:
Training will be done remotely. Training hours are Monday through Friday, 8 AM to 4:30 PM for 4 – 6 weeks.
Scheduled Shift: Monday through Friday, 8-hour daily shift. Employee can pick 8-hour shift anywhere between 6AM and 11:30 PM or can choose a split shift during these hours.
Work Location: You will have the option to work 100% remote. Please note that the assigned office for this position is in Madison, WI and remote employees may be required to work at this location at times.
To help strengthen communication, provide a sense of community, and improve the overall remote work experience, the assigned office community based on the position’s division is: Shared Services: West Frankfort, Illinois
Benefits
Bargaining Unit position
Remote and hybrid work options available
Performance bonus and/or merit increase opportunities
401(k) with dollar-per-dollar match up to 6% of salary (100% vested immediately)
Competitive paid time off
Health insurance, dental insurance, and telehealth services start DAY 1
Employee Resource Groups
Professional and Leadership Development Programs
Review additional benefits here (https://www.wpshealthsolutions.com/careers/fulltime_benefits.shtml)
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)