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Data Center Technician
Data Center Technician-January 2024
Alpharetta
Jan 1, 2025
About Data Center Technician

  At e X cell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

  Our global client is looking for a strong Data Center Technician to work on-site at their world-class data center in Alpharetta, GA. This role will be a day shift opportunity, working Monday to Friday.

  Duties and Responsibilities:

  Coordinate with and take direction from the Client Facilities team(s)

  Complete work orders within mutually agreed service windows

  Confirm that the Change Control policies are fully adhered to for all work orders and other data center related activities

  Install hardware and provide connectivity according to Client provided standards

  Install, configure, and prepare servers for operating system loads

  Build, test, and run cables between devices, peripherals, and network demarcation points

  Manage the shipping of old equipment and the delivery of new equipment and maintain tracking information

  Maintain records for assets so that all moves, adds, deletes, and changes are properly tracked and recorded

  Maintain remote access connections into the data center environment

  Assist Client Level 2 and Level 3 support teams in troubleshooting hardware / network issues

  Provide onsite hands and feet support

  Verify status lights on servers and network connections

  Perform low-level repairs; e.g., swap drives

  Install and maintain cabling following published standards

  Validate that all system placements follow space allocation plans

  Monitor the data center infrastructure for normal operation including, but not limited to, water leaks, abnormal sounds, and hot spots within the room, and report any deviation from standards set by the Client

  Submit requests to maintenance and contact agents for various activities related to facilities and infrastructure

  Coordinate the installation of new or changed power requirements with the Client Facilities team(s)

  Maintain site facilities needs according to health and safety requirements as directed

  Maintain data centers and all workspaces associated with the data center in a clean and professional manner

  Support unstaffed tertiary data centers as requested by the client

  Skills and Qualifications:

  Strong communication skills

  Able to take direction from the DC team lead / program manager

  Interface with client's staff

  Be capable / highly efficient with speaking, reading, and writing fluid English

  Technical skills in various compute / network technologies, including:

  Clustering concepts

  Hardware (Physical Support): Servers, Blade Systems, Network Switches, Network Firewalls, Assorted Network Gear, Basic Understanding of SAN / NAS connectivity & topology

  Hardware (Logical Support): Basic understanding of operating systems, asset logon capabilities (as per requests), ILO / management configuration capabilities

  Network topology & redundancy

  Structured & RTS Cabling: design, buildout, troubleshooting / diagnostics and best practices

  Rack layouts / management, for capacity planning/management

  In-rack power distribution (i.e. PDU's, CDU's, UPS's)

  Strong analytical skills

  Experience with MS Office Suite

  Experience with MS Visio is a plus

  Data center operations experience

  Inventory management (asset and infrastructure based)

  Good incident / problem solving skillset

  Full COVID-19 vaccination may be required.

  We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

  W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e X cell ™ Supports Equal Employment Opportunity* e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .

  CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

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