Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Function Description:
The Operational Excellence organization operates within Global Commercial Services (GCS) to serve as the first line of defense to strengthen the risk and compliance program. One piece of the overall responsibility of Operational Excellence is the Operational Risk Controls, Analytics and Automation team, which is responsible for performing control assessments in support of new product launches, identifying opportunities to implement preventative application controls, developing, and producing continuous/smart monitoring, metrics, and reporting while using Agile tools and framework.
This Analyst position is responsible driving GCS risk reduction through automation utilizing Artificial Intelligence (AI), Machine Learning (ML) and Big Data.
How will you make an impact in this role?
Key Responsibilities:
Lead the development of transforming the control testing and monitoring environment in Global Commercial Services (GCS) through automating proactive and reactive risk identification via Artificial Intelligence (AI) and Machine Learning (ML).
Analyze, develop, and generate actionable information from complex and disparate datasets. Apply both quantitative methods and business knowledge to create insights necessary to support stronger control environment.
Utilize AI and ML tools to develop (analyze, code, test, deploy) automated control/testing and monitoring features.
Develop automated data analytics features in big data / data lakes environment.
Perform analytics/modelling and develop proof-of-concept solutions using big data tools/assets.
Utilize and participate in maintenance/upkeep of agile team tools and processes using JIRA, Github and Confluence.
Quickly learn, adapt and support to new tools (eg Programming Languages, Software Packages), processes and
business functionalities.
Minimum Qualifications:
3 Years experience in Risk Management, Data Analytics, or similar role.
Degree in Computer Science or similar fields with data analytics/computing.
Strong analytical skills, with demonstrated ability to analyze, develop and present information from complex and
disparate datasets using. Experience in applying both quantitative methods and business knowledge to create actionable insights.
Technical expertise with extensive hands-on coding experience in data analytics using SQL, Python, Big Data, Data Lakes, Spark, Hive, Yellowbrick. Knowledge of additional analytics programming languages is a plus.
Excellent communication and technical writing skills. Ability to put together visualizations with varying level of detail.
Experience in visualization tools such as Tableau, Power BI, Cognos or similar.
Knowledgeable in agile software development concepts and tools such as JIRA, Confluence, Github.
Demonstrated ability and keenness to quickly adapt and learn new concepts including programming languages, tools, business processes.
Experience in Financial Services industry, Process Risk Self-Assessment, Risk Management with focus on risk
monitoring and control automation.
Qualifications
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job: Risk
Primary Location: India-Haryana-Gurgaon
Schedule Full-time
Req ID: 24000304