Role Purpose

　　The purpose of this role is to analyse, identify, rectify &recommend specific improvement measures that help in the securityposture of the organization by protecting the sensitive information

　　Do

　　Ensuring customer centricity by providing aptcybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any securitybreaches Monitor for attacks, intrusions and unusual, unauthorized orillegal activity Performs moderately complex log reviews and forensic analysis toidentify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root causeanalysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotationalshifts Use advanced analytics tools to determine emerging threatpatterns and vulnerabilities Completing all tactical security operations tasks associatedwith this engagement. Analyses all the attacks and come up with remedial attackanalysis Conduct detailed analysis of incidents and create reports anddashboards

　　Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issuesand provide future recommendations Maintain an information security risk register and assist withinternal and external audits relating to information security Assist with the creation, maintenance and delivery of cybersecurity awareness training for colleagues Advice and guidance to employees on issues such as spam andunwanted or malicious emails

　　Stakeholder Interaction

　　Stakeholder Type

　　Stakeholder Identification

　　Purpose of Interaction

　　Internal

　　Technical Lead/ Project Lead

　　Regular reporting & updates

　　Security Intelligence (Practice)

　　Coordination for security reasons

　　External

　　Customer

　　To coordinate for all security breaches & resolutions

　　Display

　　Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Leveraging Technology - Knowledge of current and upcoming technology(automation, tools and systems) to build efficiencies and effectivenessin own function/ Client organization - Expert Process Excellence - Ability to follow the standards and norms toproduce consistent results, provide effective control and reduction ofrisk - Expert Functional/Technical - Knowledge of Network Security devices,firewalls, end points, SIEM, application security, IPS/IDS, VA / PTskills - Master

　　Competency Levels

　　Foundation

　　Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.

　　Competent

　　Consistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well.

　　Expert

　　Applies the competency in all situations and is serves as a guideto others as well.

　　Master

　　Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognized within the entire organization.

　　Behavioral Competencies Effective Communication Collaborative Working Execution Excellence Problem Solving & Analytical Skills

　　Deliver

　　No.

　　Performance Parameter

　　Measure

　　1.

　　Customer centricity

　　Timely security breach solutioning to end users,Internal stakeholders & external customers experience

　　2.

　　Process Adherence

　　Adherence to SLA's (90-95%), response time and resolutiontime TAT

　　Managed Security Services - MSS