Home
/
Education
/
Customer Training Coordinator
Customer Training Coordinator-March 2024
Renens
Mar 16, 2025
ABOUT INTUITIVE
Intuitive is hiring mission-oriented problem solvers who are ready to build a career at the intersection of healthcare and technology.
10,000+ employees
Technology, Engineering
VIEW COMPANY PROFILE >>
About Customer Training Coordinator

  Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

  As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

  Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

  Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

  Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

  Job Description Primary Function of Position:

  Coordinate and provide administrative support on different types of customer training events successfully.

  Roles and Responsibilities:

  Establish professional relationships with ISI Training/Sales/Marketing and Finance Team together with external key players, to facilitate event coordination.Carefully manage the different resources at the Training Sites and plan accordingly.Manage the scheduling of Host Surgeons for certain sessions held at the training centers and at hospitals. Assist them with traveling and lodging requirements when needed.Receive Training Sites/Proctor/Host Surgeons invoices: follow up in order to facilitate payment.Liaise with Sales and collect payment information when applies, invoice events once completed, liaise with Finance and maintain a record of payments.Ensure all events are properly recorded and have received appropriate validation in our database, escalating if necessary non-compliant events.Use and maintain existing reports, gather data from multiple systems to provide metrics. Constantly evaluate processes and identify means to improve efficiency while maintaining quality.Participate in projects as assigned and general administrative functions.   

  Qualifications Required Knowledge, Skills, and Experience:

  Minimum 2 years’ experience in similar functions (event management).Experience and ability to work effectively with multi-cultural and cross-functional groups.Demonstrated ability to manage priorities.Excellent organizational skills. Able to smoothly manage multiple tasks.Very good verbal/written communication, teamwork, and interpersonal skills to work across multiple constituents through multiple channels.Demonstrated ability to learn new software systems quickly.Self-starter with ability to take leadership in unstructured environment with the appropriate level of supervision:Fluent at least in English and another European language.Experience in MS Office Suite: Excel, PowerPoint presentations. Preferred Knowledge, Skills, and Experience:

  Working knowledge of CRM systems:  SalesForce.com is a plus.Working knowledge of ERP systems:  SAP is a plus.Excellent knowledge of a third European language is an asset.Experience with database applications.Experience in biotech or medical device organization preferred.Capability to train others on new processes utilizing different media, phone, web-conference, or in person.Basic understanding of human anatomy and physiology preferred. Additional Information

  Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

  We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
African American History Teacher, Promise Academy
We are seeking an African American History Teacher. The ideal candidate will bring a passion for the mission and core values of HCZ Promise Academy, an understanding and respect for the culture of al
Senior Sales Training Specialist
Job Description Position Summary The EMEA Senior Sales Training Specialist Emerging Markets role will have responsibility for training the EMEA Life Sciences Sales teams. The role will involve partne
Special Education Teacher at Propel Braddock Hills Elementary School
Title: Special Education Teacher Location (Propel Braddock Hills Elementary School, Braddock Hills, PA) Propel seeks a Special Education Teacher for its Propel Braddock Hills Elementary School. This
Science Teaching Coach Position
A Teaching Coach models and facilitates continuous improvement on the classroom and school levels. On many occasions, he/she challenges the status quo, asks questions and facilitates difficult conver
Apple Professional Learning Specialist
Summary Posted: Sep 18, 2023 Weekly Hours: 40 Role Number:200503068 Home Office: Yes The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire
Training Expert (Thai Speaking) - Monetization Integrity
Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New Y
Training Facilitator
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
Resident - Pathway - Las Vegas, NV
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving
Learning & Development Lead - Operations
Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London,
2024-2025 High School Math Teacher - Wilm
High School Math Teacher - 2024-2025 School Year Freire Charter School Wilmington is seeking a full-time High School Math Teacher for the 2024 - 2025 school year! Freire staff members are forward-thi
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved