About Us: At Logitech, we are committed to delivering the ultimate customer experience across Europe. We strive to build a reputation as the most reliable and trustworthy Customer Supply Chain Partner for both Logitech and our customers. To achieve this goal, we are seeking an enthusiastic and dedicated intern to join our team as a Customer Supply Chain Specialist. This role will offer you hands-on experience in operational excellence, customer service, order fulfillment, and distribution of Logitech products within the European market.

　　Role Description: As Customer Supply Chain Intern, you will be an integral part of our dedicated Customer team within the larger Customer Supply Chain Europe organization. Working collaboratively with other Customer Supply Chain Specialists, Customer Collaboration Managers, Sales Teams, and Distribution Partners, your main responsibility will be to ensure the timely delivery of Logitech products to our customers through effective order management. This role is an opportunity to develop operational skills and contribute to enhancing customer satisfaction.

　　Your Responsibilities: During your internship, you will contribute by:

　　Assisting in coordinating daily operational processes related to shipments, collaborating with stakeholders such as warehouses to deliver exceptional customer service.

　　Ideating & delivering a key project resulting in time / cost benefit for Logitech.

　　Supporting the validation and fulfillment of customer orders while identifying and addressing any potential risks that may impact service levels.

　　Ensuring accurate order administration and standardized communication to provide customers with visibility into their order status.

　　Participating in executing and optimizing various operational tasks such as intercompany orders, data management, order scheduling, event management, and more.

　　Collaborating with fellow Customer Supply Chain Specialists, the Distribution team, and Customer Collaboration Managers to achieve key metrics and targets.

　　Identifying opportunities for process improvement, enhancing customer service, and challenging existing practices to drive continuous enhancement.

　　Key Qualifications: To be considered for this internship, you should possess:

　　Currently pursuing or recently completed a Bachelor's or Master's Degree in Business, Operations Management, Supply Chain Management, Industrial Engineering, or a related discipline.

　　Strong communication skills, both written and verbal, in English. Proficiency in French is an advantage.

　　A proactive and self-motivated attitude, with a goal-oriented mindset and initiative to contribute to team success.

　　Familiarity with international business environments and experience working within them.

　　Proficiency in Excel and/or Tableau.

　　An inclination towards continuous learning, process improvement, and embracing new challenges.

　　Additional certifications or knowledge in project management or continuous improvement methodologies (e.g., Lean Six Sigma, PMM, Prince2, Scrum, Agile, APICS) would be advantageous.

　　Desirable Skills and Traits: While not mandatory, the following skills and attributes would further strengthen your candidacy:

　　Strong service-oriented mindset and hands-on approach to operational tasks.

　　Exceptional attention to detail and organizational skills, enabling effective order management and execution.

　　Effective communication skills and sound judgment when interacting with stakeholders.

　　A growth mindset, open to learning and adapting to new situations.

　　Commitment to fact-based communication and decision-making.

　　Education:

　　A Bachelor's or Master's Degree in Business, Operations Management, Supply Chain Management, Industrial Engineering, or a related discipline is preferred.