Home
/
Comprehensive
/
Customer Specialist - Part Time
Customer Specialist - Part Time-March 2024
Myrtle Beach
Mar 21, 2025
ABOUT CARMAX
CarMax makes the process of buying and researching quality used cars simple, enjoyable, and stress-free—with a focus on honesty, integrity, and customer satisfaction.
10,000+ employees
Consumer Goods & Services, Technology
VIEW COMPANY PROFILE >>
About Customer Specialist - Part Time

  6020 - Myrtle Beach - 4649 Factory Store Blvd, Myrtle Beach, South Carolina, 29579

  CarMax, the way your career should be!

  About this job

  As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

  What you will do – Essential Responsibilities

  Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

  Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals

  Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory

  Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards

  Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

  Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

  Purpose of the role

  This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

  Qualifications and Requirements

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Demonstrate exceptional communication skills

  Display confidence in self, the product and CarMax

  Ability to build and maintain strong relationships

  Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

  Balance the needs of the Customer and the business when making decisions

  Seek to fully understand and meet Customer needs

  Create win-win solutions to Customer issues

  Get work done well, on time and follow the right process

  Drive work processes and pay close attention to detail

  Perform multiple duties in a high energy, fast-paced working environment

  Read, interpret and transcribe data in order to maintain accurate records

  Lift objects that weigh as much as 25 lbs.

  Education and/or Experience

  High School Diploma, or equivalent

  Sales and customer service experience, in an area such as retail, preferred

  Valid Driver’s License

  Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

  About CarMax

  CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

  Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

  CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

  Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Research Associate-Fixed Term
Job postings Research Associate-Fixed Term Back to search results Apply now Job no: 925975 Work type: Faculty/Academic Staff Major Administrative Unit / College:College Of Agriculture And Nat Resourc
Associate Director, Research and Faculty Affairs, Penn GSE
University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school c
Transmission Engineer 2
Transmission Engineer 2 Johnson City, US, 78636 Position will remain open until filled. $83,760 Minimum Starting Base Pay* + KPI Bonuses + Competitive Benefits Qualifications may warrant greater star
Maintenance Supervisor
Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life
Category Manager
Tenneco is one of the world's leading designer, manufacturers and marketers of automotive products for original equipment and aftermarket customers, with approximately 78.000 team members working at
Certified Nurse Aide (CNA)
Provide or assist with basic care or support under the direction of onsite licensed nursing staff. Perform duties such as monitoring of health status, feeding, bathing, dressing, grooming, toileting,
Speech Language Pathologist (SLP) - Autism Support
Speech-Language Pathologist (SLP) – Autism Support Classrooms AnthroMed is seeking a passionate and skilled Speech-Language Pathologist (SLP) who wants to support students with Autism who utilize AAC
Document & Data Mgmt Specialist I
At Fluor, we are proud to design and build projects and careers. This requires teams that are as unique as the projects we execute. We are committed to fostering a work environment that embraces Dive
Sales Associate Sunglass Hut Outfiterst Outfitters
Sales Associate Sunglass Hut Outfiterst Outfitters Date: Jan 16, 2024 Brand: Sunglass Hut Location: Rocklin, CA, US, 95677 Requisition ID: 833082 Store # : 00C111 Sunglass Hut SGO Position: Casual Pa
Cook
Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 6th time Sunrise has received this top culture and workplace designation, highlighting the speci
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved