Home
/
Comprehensive
/
Customer Specialist - Part Time
Customer Specialist - Part Time-October 2024
Myrtle Beach
Oct 31, 2024
ABOUT CARMAX
CarMax makes the process of buying and researching quality used cars simple, enjoyable, and stress-free—with a focus on honesty, integrity, and customer satisfaction.
10,000+ employees
Consumer Goods & Services, Technology
VIEW COMPANY PROFILE >>
About Customer Specialist - Part Time

  6020 - Myrtle Beach - 4649 Factory Store Blvd, Myrtle Beach, South Carolina, 29579

  CarMax, the way your career should be!

  About this job

  As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

  What you will do – Essential Responsibilities

  Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

  Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals

  Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory

  Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards

  Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

  Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

  Purpose of the role

  This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

  Qualifications and Requirements

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Demonstrate exceptional communication skills

  Display confidence in self, the product and CarMax

  Ability to build and maintain strong relationships

  Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

  Balance the needs of the Customer and the business when making decisions

  Seek to fully understand and meet Customer needs

  Create win-win solutions to Customer issues

  Get work done well, on time and follow the right process

  Drive work processes and pay close attention to detail

  Perform multiple duties in a high energy, fast-paced working environment

  Read, interpret and transcribe data in order to maintain accurate records

  Lift objects that weigh as much as 25 lbs.

  Education and/or Experience

  High School Diploma, or equivalent

  Sales and customer service experience, in an area such as retail, preferred

  Valid Driver’s License

  Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

  About CarMax

  CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

  Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

  CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

  Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Software Engineer, Product
Summary: Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed
Consultative Inside Sales Rep (Remote, US)
This is a permanent work-from-home position, with an average pay of $112,000. Alpine is a team of forward-thinking innovators working to provide intelligent heating and cooling solutions to homeowner
Client Success Office - Business Products Owner Associate Manager
Drive structured approach to identify and solve business problems that lead to insights and solutions. Create thought leadership assets that present innovative and action-oriented information, knowle
RN Manager Surgical Services
Assumes 24-hour accountability for managing, supervising, and coordinating the operational and financial effectiveness and efficiency of the nursing services/ unit of the hospital. Develops policies,
Production Engineer
Summary: Meta Platforms, Inc. (Meta), formerly known as Facebook, Inc., builds technologies that help connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the wa
TECNICO COMUNITARIO
Bachillerato de una institución acreditada y un (1) año de experiencia relacionada. Responsable de brindar servicios a comunidades y participantes, identifica las necesidades, ofrecer orientación, ta
Building Automation Controls Commissioning Technician - Phoenix, AZ
Job Family: Engineering Req ID: 403180 Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital wo
Night Shift Warehouse Worker
Now Hiring up to $21.50 / hour Chewy Fulfillment Center: Recruiting Office 1281 Couchville Pike, Mt. Juliet, TN 37122 Our Opportunity: As a member of our fulfillment center and warehouse team, you’ll
Key Account Manager
If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.   Job area:   
Software Development Engineer, Amazon Stores
Description Come build the future as a Software Development Engineer at Amazon, where you will be inspired working along best-in-class inventors and innovators! You will have the opportunity to creat
Copyright 2023-2024 - www.zdrecruit.com All Rights Reserved