Customer Logistics Specialist
Employment Type: Full-Time
Compensation: $17-$18/hr
Schedule: Monday - Friday 8am-5pm
Location: Gainesville, VA
Job Description
Manage execution of customer orders
Timely coordinate and schedule pickup and delivery of customer vehicles while ensuring customer instructions are precisely followed
Ensure orders are efficiently executed through “linking” of multiple orders
Oversee accurate and timely completion of additional services including but not limited to vehicle detailing, titling/registration, and vehicle placement into storage
Communicate timely by email, telephone and CRM with internal staff, ICs and pickup and delivery contacts, escalating issues to management as appropriate
Update CRM ACTIVITIES and NOTES promptly and maintain accurate data after each telephone call and email communique to also include uploading photos and scanned documents
Create tasks and follow through to maintain accurate time sensitive notes
Ensure adherence to applicable DOT regulations and Federal, State and Local laws
In managers absence or through managers direction calculate and offer flat fees on orders by way of emailing the bid sheet to all ICs
Manage on a daily basis the storage vehicle facility location - numbers of vehicles in and out of the storage facility to customers, detail shops and repair shops using VIN and order verifications
Checking vehicle in and out
Reviewing vehicles and noting damage & issues
Taking inventory of any items left in vehicle
Moving vehicle in and out of lot
Bring vehicle into secure lot when Drivers drop them off
Bring vehicle out of lot and having them stage for Drivers to pickup
Accounting all cars are on the lot
Ensuring vehicle are starting and communicating issue to our HQ to have them address before they are reactivated.
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] (%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.