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Customer Service Representative PT
Customer Service Representative PT-January 2024
Cicero
Jan 4, 2025
About Customer Service Representative PT

  Part TimePromotes the Banks products and services and refers customers to the appropriate sales personnel. Answers customers routine banking questions; refers complex inquires to management.Processes daily transactions including deposits, withdrawals, check cashing and payments accurately, and balances work to teller system with minimal assistance. Receives, pays out monies, balance cash drawer with minimal assistance, and maintains an acceptable difference record. Update customer contact information on an ongoing basis to be sure we have the most accurate data in the event the bank would need to contact them. Assists with support work including, but not limited to, night drop, ATM balancing, safe deposit box, and debit card set up, branch capture, and preparing courier bags for transit.Performs various clerical duties including answering phone, typing, filing and preparing check orders. Ensure compliance adherence to all policies, procedures and federal regulations in order to attain a satisfactory or better branch audit. Maintains confidentiality of all customer records and documents. At least one year Customer Service Experience3 years banking experience or cash handling experienceBe professional in appearance and conductIntermediate computer skills Microsoft Office and Outlook Perform basic mathematical functionsAbility to work as part of a team and assist other team membersAbility to adapt to changeAttention to detail and ability to multi taskAbility to pay attention to detail and quality of workPositive attitudeHigh school graduate or equivalent

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