Job Description
An employer based out of Colorado is looking to bring on a Customer Service Representative on their team as 6 month contract to hire for a hybrid model of 1-2 days onsite in Evans CO. This is a growing broadband company that provides fiber internet to home and small businesses. This individual will be joining a team that handles all incoming tasks that include onboarding all new customers, account questions, and interdepartmental communication. Daily tasks might include billing questions, billing inquires, and working through a ticketing system. This team is the face of the company and needs to provide a high sense care and urgency.
Skills and Requirements
2+ years of customer service experience
Telecom industry
Experience working through a ticketing system
High Diploma or GED Prior experience of Fiber/Wireless/Voice Internet Service Provider support null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].