Our client, a commercial manufacturing firm located in Ohio, is looking for a Customer Service Representative to work closely with customers to ensure all questions and issues are resolved. This role is ideal for someone with proven communication skills and a can-do attitude.Responsibilities:* Manage large amounts of incoming phone calls* Provide accurate, valid and complete information about products and shipping* Keep records of customer interactions, resolutions, and quality issues* Support internal policies and proceduresAbout You:* 2+ years of Customer Service experience* Strong communication and interpersonal skills* Ability to manage many tasks in a fast-paced environment* Proficiency with Microsoft OfficeBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com .We look forward to working with you.Beacon Hill. Employing the Future (TM)Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjIyOTEzLjEwNTA4QGJlYWNvbmhpbGxjb21wLmFwbGl0cmFrLmNvbQ