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Customer Service Rep I
Customer Service Rep I-March 2024
Hampton Bays
Mar 22, 2025
About Customer Service Rep I

  Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

  What do our Customer Service Representatives (CSR) do?

  Our CSR's are the first contact to help resolve customers' concerns. They are courteous, knowledgeable, and empathetic to the callers' concerns in their homes and businesses. They enjoy making a customer feel confident that their concerns will be handled promptly and professionally.

  Responsibilities include, but are not limited to;

  Maintain good customer relations both on the phone and in personGather information from customers to help identify and solve problemsConfirm, schedule, and reschedule services for the customerSet sales appointments for new customersAnswer billing questionsComplete general clerical duties as assignedWork as a team with Service and SalesSell the value of our services and suggest upgrades to serviceSmile while talking on the phone

  What do you need?

  High school diploma or GEDHave excellent listening and communication skillsHave a pleasant phone voice and ability to clearly speak and be understood on the phoneDemonstrate multitasking skills to enter accurate data and type while speaking with customersRemain calm and able to work under pressure when busy and help other team membersStrong attention to detail and willingness to learnExcellent organization and time management skillsAvailable to work Monday-Friday and Saturdays as needed

  Base Pay Range: $15.48 - $24.33 / hour

  Why Choose Rentokil ?

  A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

  Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

  Click here to read more about our Total Rewards Program which includes:

  Professional and Personal Growth

  Multiple avenues to grow your careerRentokil Terminix is a Drug Free workplaceTraining and development programs availableTuition Reimbursement benefits (for FT Colleagues)

  Health and Wellness

  Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

  Savings and Retirement

  401(k) retirement plan with company-matching contributions

  Work-Life Balance

  Vacation days & sick daysCompany-paid holidays & floating holidaysA company mindset that prioritizes health, safety, and flexibility

  We are looking for individuals who want to make a difference where our customers live and work. Is that you?

  Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.

  California residents click here to review your privacy rights.

  By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.

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