Home
/
Comprehensive
/
Customer Service - Donor Support Technician
Customer Service - Donor Support Technician-April 2024
Macon
Apr 10, 2025
About Customer Service - Donor Support Technician

  Job Description

  Job Description Summary

  Responsible for preparing the donor, donor area and equipment for the pheresis process.

  Job Description

  Main Responsibilities

  Prepares the autopheresis machine for the pheresis process.

  Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.

  Disconnects the donor when the process is complete.

  Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.

  Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.

  Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.

  Alerts Group Leader or Supervisor of donor flow issues.

  Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).

  Understands the policies and procedures associated with hyper immune programs at the center if applicable.

  Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.

  Maintains confidentiality of all personnel, donor and center information.

  May be cross-trained in other areas to meet the needs of the business.

  Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

  Perform job-related duties as assigned.

  Education

   High school diploma or equivalent required

  Experience

   Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience

   Must be able to perform basic math calculations

  Working Conditions (physical & mental requirements)

   Ability to understand, remember and apply oral and/or written instructions

   Ability to understand and follow basic instructions and guidelines

   Must be able to see and speak with customers and observe equipment operation.

   Occasionally perform tasks while standing and walking up to 100% of time

   Reach, bend, kneel and have high level of manual dexterity

   Occasionally be required to lift and carry up to 25 pounds

   Fast paced environment with frequent interruptions

   Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

   Required to work overtime and extended hours to support center operational needs

  Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

  Our Benefits

  For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp .

  About CSL Plasma

  CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma (https://www.cslplasma.com/about-csl-plasma) .

  We want CSL to reflect the world around us

  As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion (https://www.cslplasma.com/careers/diversity-and-inclusion) at CSL.

  Do work that matters at CSL Plasma!

  R-224106

  CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. https://www.cslbehring.com/careers/eeo-statement

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
PEPI: Associate, CFO Services -- Digital Finance (OPEN TO ALL US LOCATIONS)
Description Alvarez & Marsal Private Equity Performance Improvement Associate, CFO Services - (Digital Finance) OVERVIEW: A& M's Private Equity Performance Improvement Services (PEPI) practic
Payroll Tax Accountant
Description Robert Half is seeking a skilled and detail-oriented Payroll Tax Accountant to join our finance team. The ideal candidate will have a strong background in payroll tax compliance, be well-
Parish Office Manager
Under the supervision of the Rector, the Parish Office Manager provides general office and administrative support to the rector, vestry, parish, staff, congregation, ministries and committees.  This
Aquatics Manager
Aquatics Manager Part Time • Denver Benefits: Flexible schedule Opportunity for advancement Training & development Here at British Swim School of Downtown Denver, we are more than just a fun, sur
Senior Land Technician
Responsibilities will include analyzing land contracts and land leases;preparing leases and contracts for input; internal correspondence andnotification concerning proposals, new wells, farm-outs and
Plastics S/U & Processor
Southco is the leading global manufacturer of Engineered Access Hardware with manufacturing and engineering facilities in the Americas, Europe and Asia Pacific regions. From quality and performance t
Research Administrator III--Department of Neurosurgery
Research Administrator III--Department of Neurosurgery Apply now (https://secure.dc4.pageuppeople.com/apply/674/gateway/default.aspx?c=apply&lJobID=529962&lJobSourceTypeID=796&sLanguage=e
Event Technician, Audio Visual - Hilton Boston Park Plaza
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This
Senior Data Analyst
FocusKPI is looking for a Senior Data Analyst to work for our client.  Work Location: Hybrid (2 days onsite), candidate needs to be based in Bay Area Duration: 12 months with potential for extension
Weekend Overnight Counselor *SIGN ON BONUS*
Concern Housing is seeking a Weekend Overnight Counselor to beprimarily responsible for the overall monitoring and safety of the residents and the sites.Duties and Responsibilities:Adherence to all p
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved