Home
/
Comprehensive
/
Customer Service Associate
Customer Service Associate-February 2024
Orlando
Feb 6, 2025
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Job Description:

  Models and delivers a distinctive and delightful customer experience.

  Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

  Customer Experience

  Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  Operations

  Provides customers with courteous, friendly, fast, and efficient service.

  Recommends items for sale to customer and recommends trade-up and/or companion items.

  Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  Implements Company asset protection procedures to identify and minimize profit loss.

  Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  Has working knowledge of store systems and store equipment.

  Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  Completes special assignments and other tasks as assigned.

  Training & Personal Development

  Attends training and completes PPLs requested by Manager or assigned by corporate.Job ID: 1345117BR

  Title: Customer Service Associate

  Company Indicator: Walgreens

  Employment Type: Part-time

  Job Function: Retail

  Full Store Address: 12279 LAKE UNDERHILL RD,ORLANDO,FL,32825

  Full District Office Address: 12279 LAKE UNDERHILL RD,ORLANDO,FL,32825-05010-04554-S

  External Basic Qualifications:

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications:

  Prefer six months of experience in a retail environment.

  Prefer to have prior work experience with Walgreens.

  Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours.

  The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

  Shift: Various

  Store: 04554-ORLANDO FL

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
OPERATIONS ANALYST II - 79011047
OPERATIONS ANALYST II - 79011047 Date: Jan 19, 2024 Location: TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32310 TA
Security Officer Unarmed
Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workp
Client Executive - Energy, Power and Renewables
Join a leading, global organization with long-term career opportunities Gain experience working with experienced brokers on Australian accounts with a global reach, focussed on infrastructure and ren
WAREHOUSE DAMAGE/RETURNS PROCESSOR
DescriptionThe Damage/Returns Processor assists inbound McLane Drivers to unload and account for products being returned from delivery or processed through the Damage/Returns Department.McLane promot
Physician Assistant-Critical Care
Details Specialty: Physician Assistant-Critical Care Schedule: PRN Call Schedule: N/A Practice Detail: Critical Care EMR System: Meditech Facility: Ascension Saint Agnes Hospital Location: Baltimore,
Facility Director, outpatient Rehab
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satis
Principal UX Design Manager
Product Design Manager for Viva Goals Join the team that is shaping the future of employee engagement and productivity. What is Viva Goals? Microsoft Viva Goals is a powerful tool designed to help te
Administrative Lead, Discovery Network
Administrative Lead, Discovery Network Role Summary Pfizer's Discovery Network (DN) is a new venture focusing on building external strategy and collaborations for Pfizer drug discovery programs. This
Industrial Mechanic
Industrial Mechanic Job#:369829 Location:RAPID CITY, SD - Manufacturing Department:Maintenance Category:Midwest Manufacturing Salary:Competitive Apply To This Job Return To List Job Description POSIT
Fleet Superintendent
Summary This position is located in the Reserve Fleets, Office of Ship Operations, Office of the Deputy Associate Administrator for Federal Sealift, Office of the Associate Administrator for Strategi
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved