Home
/
Customer Service
/
Customer Service Associate
Customer Service Associate-February 2024
Chicago
Feb 6, 2025
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).Operations

  Provides customers with courteous, friendly, fast, and efficient service.Recommends items for sale to customer and recommends trade-up and/or companion items.Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.Implements Company asset protection procedures to identify and minimize profit loss.Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.Has working knowledge of store systems and store equipment.Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned.Training & Personal DevelopmentAttends training and completes PPLs requested by Manager or assigned by corporate.

  Basic Qualifications

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications

  Prefer six months of experience in a retail environment.Prefer to have prior work experience with Walgreens.Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)Requires willingness to work flexible schedule, including evenings and weekend hours.The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. To review benefits, please visit jobs.walgreens.com/benefits

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Account Manager (Italian-speaking)
Company Description Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic pay
Technical Support Engineer 2
#LI-FR2 We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and su
Customer Care Representative
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! Region / Function: Various Location: US Reports To: Various Key Relationships: Customer Care Supervisors & ManagersCustomer Care
Customer Engagement Specialist CRM/Cardiology
About the Role Responsible for generating business revenue through the achievement of assigned sales, growth, market share and productivity targets in the specified territory or therapeutic area by e
Customer Service Advisor
Job Posting End Date: January 14 Who are we? We are Unum - one of the UK's leading employee benefits providers. We've been around for 50 years, currently protecting over 1.7 million people, providing
Manager, CPG Commercial Excellence - Remote
You love CPG. You are strategic, resilient, engaging with people, and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect oppor
Bilingual Consumer Service Operations Representative 2
Become a part of our caring community and help us put health first The Consumer Service Operations Representative 2 is responsible for the daily activities across multiple service functions area. The
Manager, CPG Commercial Excellence - Remote
You love CPG. You are strategic, resilient, engaging with people, and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect oppor
Bilingual Digital Service Representative
Bilingual Digital Service Representative (DSR) Bilingual Digital Service Representatives accurately and efficiently processes a variety of cash and check inquiry transactions for members through vide
Customer Planner
JOB PURPOSE This role supports Account Managers in delivering transactional activities with relation of Customer Development tasks like development and execution of Customer Business Plan, support cu
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved