Home
/
Comprehensive
/
Customer Service Associate
Customer Service Associate-December 2024
Holden
Dec 19, 2024
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Job Description:

  Models and delivers a distinctive and delightful customer experience.

  Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

  Customer Experience

  Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  Operations

  Provides customers with courteous, friendly, fast, and efficient service.

  Recommends items for sale to customer and recommends trade-up and/or companion items.

  Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  Implements Company asset protection procedures to identify and minimize profit loss.

  Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  Has working knowledge of store systems and store equipment.

  Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  Completes special assignments and other tasks as assigned.

  Training & Personal Development

  Attends training and completes PPLs requested by Manager or assigned by corporate.Job ID: 1344556BR

  Title: Customer Service Associate

  Company Indicator: Walgreens

  Employment Type: Part-time

  Job Function: Retail

  Full Store Address: 5 SHREWSBURY ST,HOLDEN,MA,01520

  Full District Office Address: 5 SHREWSBURY ST,HOLDEN,MA,01520-01959-18968-S

  External Basic Qualifications:

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications:

  Prefer six months of experience in a retail environment.

  Prefer to have prior work experience with Walgreens.

  Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours.

  The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

  Shift: Various

  Store: 18968-HOLDEN MA

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Part Time Retail Security
Part Time Retail Security We offer a full benefits package, PTO, weekly pay, and more! Location: Las Vegas, NM Rate: $17.50/Hour We're looking for a level 1 Security Officer or anyone interested in a
Data Analyst 1 - Power Apps - Remote US
Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self-direct” their own long-term home care. Our rol
Manager, Partnership Management, FLEX Partnerships
Manager, Partnership Management, FLEX Partnerships - 2306157607W Description Johnson & Johnson Innovative Medicine., a division of Johnson & Johnson's Family of Companies, is recruiting for a
Dental Assistant for Endodontist
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitiv
Full Time - Sales Specialist - ProServices - Day
What You Will Do At Lowe’s, we’ve always been more than just an improvement store. We’re also home to everything that makes your home feel like home . And for thousands of Lowe’s associates, we’re ho
APP Instructor Fellow
APP Instructor Fellow - 32404 Faculty Description University of Colorado Anschutz Medical Campus Department: Neurology Job Title: APP Instructor Fellow Position 00817709 – Requisition 32404 Job Summa
JanSport Global and Eastpak NORA: Associate Merchandiser
The global JanSport and NORA Eastpak team is looking for a fun and energetic Associate Merchandiser who will work collaboratively and cross-functionally in supporting the planning and execution of th
Machinery Technician
Reference #: 9bcc13d6def3315fba55beb432060e8d54cc502bMachinery Technician - Breinigsville, PADepartment:  Machinery Service - Whitehall    Responsibilities* Perform technical repairs and service on M
Associate Engineer - Quality Program Managment
What you’ll do: Priniciple role will be to focus on related quality activities for Eaton standard sourcing process. Work closely with global program management team to achieve quality deliverables fo
Client Services Director
Canteen One Position Title: CLIENT SERVICES DIRECTOR - NEW YORK, NY Pay: $90,000 - $115,000 Salary: [[cust_StartingPayRate]] Let’s talk about Canteen One! We are the national account management arm f
Copyright 2023-2024 - www.zdrecruit.com All Rights Reserved