Home
/
Comprehensive
/
Customer Service Associate
Customer Service Associate-February 2024
Mason
Feb 28, 2025
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Job Description:

  Models and delivers a distinctive and delightful customer experience.

  Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

  Customer Experience

  Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  Operations

  Provides customers with courteous, friendly, fast, and efficient service.

  Recommends items for sale to customer and recommends trade-up and/or companion items.

  Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  Implements Company asset protection procedures to identify and minimize profit loss.

  Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  Has working knowledge of store systems and store equipment.

  Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  Completes special assignments and other tasks as assigned.

  Training & Personal Development

  Attends training and completes PPLs requested by Manager or assigned by corporate.Job ID: 1330689BR

  Title: Customer Service Associate

  Company Indicator: Walgreens

  Employment Type: Part-time

  Job Function: Retail

  Full Store Address: 8060 S MASON MONTGOMERY RD,MASON,OH,45040

  Full District Office Address: 8060 S MASON MONTGOMERY RD,MASON,OH,45040-09597-10051-S

  External Basic Qualifications:

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications:

  Prefer six months of experience in a retail environment.

  Prefer to have prior work experience with Walgreens.

  Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours.

  The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. To review benefits, please visit jobs.walgreens.com/benefits

  Shift: Various

  Store: 10051-MASON OH

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Full Stack Java Architect
Full Stack Java Architect Are you an experienced, passionate pioneer in technology? A system's professional who wants to work in a collaborative environment. As an experienced Full Stack Java Archite
INFORMATION TECHNOLOGY SPECIALIST (INFO SEC/AUDITOR)
Summary This position is located in the Information Technology Division, Office of Audits (AUD/IT), Office of the Inspector General (OIG), of the U.S. Department of State (Department). The OIG has st
Customer Service Representative – Walk In Center
Bringing smiles is what we do at TTEC… for you and the customer. As a Customer Service Representative working onsite in New Braunfels, TX , you’ll be a part of creating and delivering amazing custome
Associate Product Manager, Automatic Tank Gauge Portfolio
The primary purpose of this position is to provide tactical support for product definition, market understanding, and promotional activities for new and existing products. The output of these efforts
Package Consultant: SAP IS Retail
Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and
Duane Reade Cashier
...
Registered Nurse - ER
Benefits We Offer: Comprehensive health, prescription, dental, vision, life, and disability plans Competitive pay rates Referral opportunities ? Refer a friend & Cash in! Travel reimbursement and
Room Attendant - The Diplomat Beach Resort, Curio Collection by Hilton
The iconic Diplomat Beach Resort (https://www.hilton.com/en/hotels/flldhqq-the-diplomat-beach-resort-hollywood/?SEO\_id=GMB-AMER-QQ-FLLDHQQ&y\_source=1\_MTg4MTIwMS03MTUtbG9jYXRpb24ud2Vic2l0ZQ==)
Cook
Overview: Starting hiring pay range (based on location, experience, qualifications, etc.): $10 - 12 / hour As a Cook at Raising Cane’s, you will set the pace of the Restaurant by ensuring all of the
Phlebotomist, Blood Donation
ConnectLife’s Blood Donor Care Specialists (Phlebotomists) are the key to our ability to provide 75% or more of the life-saving blood supply in Western New York's hospitals. Our Phlebotomy teams oper
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved