Home
/
Customer Service
/
Customer Service Associate
Customer Service Associate-December 2024
New York
Dec 28, 2024
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).Operations

  Provides customers with courteous, friendly, fast, and efficient service.Recommends items for sale to customer and recommends trade-up and/or companion items.Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.Implements Company asset protection procedures to identify and minimize profit loss.Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.Has working knowledge of store systems and store equipment.Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned.Training & Personal DevelopmentAttends training and completes PPLs requested by Manager or assigned by corporate.

  Basic Qualifications

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications

  Prefer six months of experience in a retail environment.Prefer to have prior work experience with Walgreens.Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)Requires willingness to work flexible schedule, including evenings and weekend hours.The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. To review benefits, please visit jobs.walgreens.com/benefits

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Enhanced Support Services Technician
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, ap
Client Associate
Your role Are you truly service oriented? Do you know how to take care of people? We're looking for a Client Associate to: • keep management systems up-to-date with client information • educate clien
IT Support
General information: As OSS Specialist you will provide Desk Side Support to IT users, for all IT matters requiring physical intervention. You will be responsible for supporting incident resolution b
Client Coordinator
Overview Ideal Image is North America’s #1 aesthetics’ brand, making personal aesthetics and wellness services more affordable, accessible, and effective than ever before. Ideal Image believes “confi
Kundenberater*in / Verkaufsberater*in (m/w/d) in der Autovermietung
Als ein führender Anbieter von Mobilitätslösungen betreibt die Avis Budget Group rund 11.000 Stationen in 180 Ländern. Wir sind starke Teamplayer, die Abwechslung lieben und mit Langeweile nichts anf
Operations & Customer Service Executive
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on t
Patient Financial Services Rep Peds Orthopedic Clinic
Primary City/State: Mesa, Arizona Department Name: CCMC Pediatric Ortho Surg Work Shift: Day Job Category: Revenue Cycle Banner Health believes leadership matters, and we look for people who share ou
Customer Service Representative
PAY RATE - $20.00 per hour! Contingent Start Date: February 9, 2024 13 Weeks Paid Training: Tuesday thru Saturday Night and Weekend Availability Required At a Glance Full-time entry-level to mid-leve
Remote Call Center Associate
Remote Call Center Associate - 23-03231 100% Remote Start Dates - Jan 15th & Feb 5th 2024 Hours - 8am to 4pm CST W2 Only = $15.50/hr Basic Qualifications: • 1 year of Customer Service in a medica
Customer Relationship Advocate Career Development Experience- Salt Lake City, UT
Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time t
Copyright 2023-2024 - www.zdrecruit.com All Rights Reserved