Home
/
Comprehensive
/
Customer Service Associate
Customer Service Associate-November 2024
Elk River
Nov 28, 2024
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Job Description:

  Models and delivers a distinctive and delightful customer experience.

  Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

  Customer Experience

  Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  Operations

  Provides customers with courteous, friendly, fast, and efficient service.

  Recommends items for sale to customer and recommends trade-up and/or companion items.

  Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  Implements Company asset protection procedures to identify and minimize profit loss.

  Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  Has working knowledge of store systems and store equipment.

  Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  Completes special assignments and other tasks as assigned.

  Training & Personal Development

  Attends training and completes PPLs requested by Manager or assigned by corporate.Job ID: 1337609BR

  Title: Customer Service Associate

  Company Indicator: Walgreens

  Employment Type: Flexible hours

  Job Function: Retail

  Full Store Address: 18267 CARSON CT NW,ELK RIVER,MN,55330

  Full District Office Address: 18267 CARSON CT NW,ELK RIVER,MN,55330-02733-10289-S

  External Basic Qualifications:

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications:

  Prefer six months of experience in a retail environment.

  Prefer to have prior work experience with Walgreens.

  Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours.

  The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

  Shift: Various

  Store: 10289-ELK RIVER MN

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
SAP BRIM/CS&S Lead
We Are: Accenture’s SAP Integrated Platform Team (IPT), a team of individuals that bring a blend of SAP, advisory, and industry expertise to help our industry-leading clients transform their business
Retail Associate
Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has al
Technology Sales Representative III
Job Description Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory. Responsibilities Primary job duty is to s
Internships in Systems/Mechanical/Aerospace Engineering
Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're co
Building Maintenance Dispatcher
To be considered for this position, please submit an online application. Job Title: Building Maintenance Dispatcher Job Status: Year Round Part Time Job Summary:Provide an effective and orderly dispa
Internships in Data Science, Operations Research, Math and Statistics
Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're co
Retail Associate
Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has al
Recycling Center Maint Tech (2nd Shift)
Republic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world. We are Sustainability in Action — our promise to be environmentally responsible
Retail Associate
Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has al
BARISTA (FULL AND PART TIME)
Bon Appetit We are hiring immediately for full time and part time BARISTA positions. Location: Anderson Commons @ Wheaton College. 421 N Chase St, Wheaton, IL 60187. Note: online applications accepte
Copyright 2023-2024 - www.zdrecruit.com All Rights Reserved