Home
/
Comprehensive
/
Customer Service Associate
Customer Service Associate-November 2024
Cape Coral
Nov 27, 2024
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Job Description:

  Models and delivers a distinctive and delightful customer experience.

  Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

  Customer Experience

  Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  Operations

  Provides customers with courteous, friendly, fast, and efficient service.

  Recommends items for sale to customer and recommends trade-up and/or companion items.

  Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  Implements Company asset protection procedures to identify and minimize profit loss.

  Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  Has working knowledge of store systems and store equipment.

  Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  Completes special assignments and other tasks as assigned.

  Training & Personal Development

  Attends training and completes PPLs requested by Manager or assigned by corporate.Job ID: 1339695BR

  Title: Customer Service Associate

  Company Indicator: Walgreens

  Employment Type: Flexible hours

  Job Function: Retail

  Full Store Address: 1606 DEL PRADO BLVD S,CAPE CORAL,FL,33990

  Full District Office Address: 1606 DEL PRADO BLVD S,CAPE CORAL,FL,33990-03798-07028-S

  External Basic Qualifications:

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications:

  Prefer six months of experience in a retail environment.

  Prefer to have prior work experience with Walgreens.

  Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours.

  The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

  Shift: Various

  Store: 07028-CAPE CORAL FL

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Sr. Manager Author, PDT Global Regulatory Affairs
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Taked
Director, Field Marketing
Intro: Customer-centric isn’t just a slogan on the wall for us – it's a central driver of everything we do. As a key member of the North American demand generation team, this role will be instrumenta
Merrill Team Financial Advisor
Merrill Team Financial Advisor Henderson, Nevada Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individua
Area Leader (Manager) Trainee - Franchise
Overview Are you looking for an exciting fast-paced work environment where you will directly oversee 12-14 store locations? Do you take pride in training your employees in order for them to be able t
Construction Worker 1
36719BR Requisition ID: 36719BR Business Unit: CCI Job Description: Provides a wide range of skilled/semi‐skilled labor support duties Involving site civil, process mechanical and underground utiliti
VP, Portfolio Credit - Lifestyle
Job Description: Role Summary/Purpose: In this role, you will drive credit management activities on some of the key portfolios in the Lifestyle platform, including J.CREW, Sweetwater and Specialty in
Restaurant Team Member Part Time
Req ID: 431072 Address: 1760 Southfork Dr Newton, NC, 28658 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitiv
Maintenance Mechanic
Maintenance Mechanic Job Number: 344686 Category: Maintenance Description: Job Title: Maintenance Mechanic Pay Rate: $19.75 / hr Location: Chicago, IL Area Code: 312, 773 ZIP Code: 60185 Start Date:
Hardware Lab Technician
Description: Working within the HoloLens (R+D) Lab responsible for assembly and disassemble of electro- mechanical devices and mechanical-electrical test fixtures. Rework electrical assemblies. Perfo
LVN Urgent Care
$30 - $32 Maxim Healthcare Staffing is seeking a LPN / LVN Clinic Nurse to assume responsibility and accountability for the application of the nursing process and the delivery of patient care. Consis
Copyright 2023-2024 - www.zdrecruit.com All Rights Reserved