Home
/
Comprehensive
/
Customer Service Associate
Customer Service Associate-November 2024
Wyckoff
Nov 13, 2024
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Job Description:

  Models and delivers a distinctive and delightful customer experience.

  Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

  Customer Experience

  Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  Operations

  Provides customers with courteous, friendly, fast, and efficient service.

  Recommends items for sale to customer and recommends trade-up and/or companion items.

  Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  Implements Company asset protection procedures to identify and minimize profit loss.

  Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  Has working knowledge of store systems and store equipment.

  Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  Completes special assignments and other tasks as assigned.

  Training & Personal Development

  Attends training and completes PPLs requested by Manager or assigned by corporate.Job ID: 1341200BR

  Title: Customer Service Associate

  Company Indicator: Walgreens

  Employment Type: Flexible hours

  Job Function: Retail

  Full Store Address: 519 CEDAR HILL AVE,WYCKOFF,NJ,07481

  Full District Office Address: 519 CEDAR HILL AVE,WYCKOFF,NJ,07481-02168-13707-S

  External Basic Qualifications:

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications:

  Prefer six months of experience in a retail environment.

  Prefer to have prior work experience with Walgreens.

  Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours.

  The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

  Shift: Various

  Store: 13707-WYCKOFF NJ

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Restaurant General Manager
The pay range for this position is between $20.50-$25.50 per hour depending on experience and availability! DRG is looking for a Dynamic and Experienced Leader who wants to work for a fast growing co
SailPoint Developer Senior Consultant (Delivery Center/Remote)
Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! O
Storage Engineer - Active TS/SCI with CI Poly
As a Storage Engineer supporting the Government, you will be trusted to work on Platform Engineering Services engineering solutions for storage devices and backup technologies. You͛ will become a cri
Mobile Tech
Mobile Tech Job ID 151531 Posted 19-Jan-2024 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) State College - Pennsylvania - United States of America
Director Operations
Job Profile Summary Responsible for direction setting and execution of the Peace River Citrus Products (PRCP) for The Coca-Cola Company support team. Partner with PRCP senior leadership to establish
Pharmacist- Sign-On Bonus Available
Job Description: Job Objectives Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness with drug interactions. Offers preventive and
Installation Superintendent
KONE, founded in 1910, is one of the largest, award-winning elevator companies in the world and our offering for employees is as competitive as our offering for customers. Not only do we provide high
Lead Federal Contracts Manager
36608BR Requisition ID: 36608BR Business Unit: FSU Job Description: CDM Smith delivers advanced solutions that enable the U.S. government – civilian and military – to protect lives, communities, and
German Speaking Document Coordinator
HOW MIGHT YOU DEFY IMAGINATION? The Amgen Capability Center in Lisbon, Portugal (ACCP ) will be home to over 300 multi-national and multi-cultural employees, representing a broad range of cross-funct
WMS Division Staff Operations Manager (SOM 3)
What You Will Do The Associate Laboratory Directorate for Weapons Production (ALDWP)'s Weapons Mission Services Division (WMS-DO) is looking for a dedicated professional to join our management team a
Copyright 2023-2024 - www.zdrecruit.com All Rights Reserved