Home
/
Comprehensive
/
Customer Service Associate
Customer Service Associate-January 2024
Chicago
Jan 14, 2025
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Job Description:

  Models and delivers a distinctive and delightful customer experience.

  Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

  Customer Experience

  Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  Operations

  Provides customers with courteous, friendly, fast, and efficient service.

  Recommends items for sale to customer and recommends trade-up and/or companion items.

  Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  Implements Company asset protection procedures to identify and minimize profit loss.

  Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  Has working knowledge of store systems and store equipment.

  Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  Completes special assignments and other tasks as assigned.

  Training & Personal Development

  Attends training and completes PPLs requested by Manager or assigned by corporate.Job ID: 1342028BR

  Title: Customer Service Associate

  Company Indicator: Walgreens

  Employment Type: Flexible hours

  Job Function: Retail

  Full Store Address: 1372 N MILWAUKEE AVE,CHICAGO,IL,60622

  Full District Office Address: 1372 N MILWAUKEE AVE,CHICAGO,IL,60622-09149-01298-S

  External Basic Qualifications:

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications:

  Prefer six months of experience in a retail environment.

  Prefer to have prior work experience with Walgreens.

  Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours.

  The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

  Shift: Various

  Store: 01298-CHICAGO IL

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Trust Operations Specialist/R012498/Louisiana
This Position is for a Trust Operations Specialist a company located in Denham Springs, LA. Job Summary: The incumbent processes and reconciles complex transactions for assigned system applications a
Application Administrator
Application Administrator - ( 2400003M ) Description Grow with the best. Join a smart, creative, and inspired team that works to support operational excellence. The Stantec community unites more than
Development Officer
Essential Job Functions and ResponsibilitiesEvery effort has been made to identify the essential functions of this position. It in no way states or implies that the responsibilities listed are the on
Cashier - Service Associate PT - JR027132
*Service Associate*Contribute to our mission to improve Health and Wellness in your community.Become a Rite Aid Service Associate, today!As a Service Associate, you are responsible for the day-to-day
Director of Development
What's the difference between a job and a rewarding profession? One is simply a means to an end; the other provides meaningful work with a sense of purpose and belonging. At The Retreat, we believe t
ServiceNow Product Manager, Custom Business Applications - Remote
Business Title: ServiceNow Product Manager, Custom Business Applications - Remote Requisition Number: 108712 - 91 Function: Business Support Services Area of Interest: State: TX City: Richardson Desc
Cloud Software Developer
About the team: Capco is a fully independent, global management and technology consultancy. For nearly 20 years we have combined innovative thinking with deep industry knowledge to deliver business c
Registered Nurse (RN) - Step Down ICU
Details Sign on Bonus Eligible up to $10 Department: Step Down ICU (LTAC) Schedule: Full Time Days; 36 hours per week; e/3rd weekend. Hours: 7am to 7:30pm Hospital: Ascension St. Vincent Seton Locati
SBO Managed Care Denial Analyst
Responsible for analyzing the Hospital's current accounts receivable for Medicaid ensuring a timely filing follow-up to a denial to maximize reimbursement. Must know and understand Illinois Medic
Senior Surveillance Systems Engineer
Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're co
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved